At a Glance
- Tasks: Lead a team to support young people facing homelessness and manage two accommodation buildings.
- Company: Prominent national charity dedicated to helping vulnerable young people.
- Benefits: Competitive pay, flexible hours, and meaningful work experience.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: Experience in social care, team management, and supporting vulnerable individuals.
Central Recruitment is working with a prominent national homelessness charity, whose work includes supporting and accommodating young people. Our client is currently recruiting for a Service Manager to work in the Manchester area, at a service that supports young people aged 18-25 who are experiencing or are at risk of homelessness, including those with complex needs relating to care experience, substance use and mental health.
- 37.5 hours per week
- Monday - Friday, 09:00 - 17:00 (flexibility required to occasional work outside of these hours)
- Temporary: 12 months
- £23.05 per hour (£20.04 per hour + £3.01 holiday pay)
Please note: You will manage two supported accommodation buildings, one housing 12 young people and the other housing 14 young people.
Key responsibilities:
- Manage a team of 5 Progression Coaches, 4 Night Progression Coaches and 2 Weekend Workers, a HMW and a Deputy Service Manager
- Ensure the service meets its contractual requirements
- Maintain staffing levels to deliver the service
- Ensure staff undertake all activities and monitor performance
- Work with the Area Director to manage the team and deliver the service
- Deal with clients who need help or advice, either by phone or on a drop-in basis
- Monitor all support being provided to the clients and provide direction where appropriate
- Represent the organisation at meetings; partnership and strategic meetings to establish and build links with local authority teams in order to ensure sufficient appropriate referrals
- Work closely with commissioners, other statutory and voluntary partners to develop the service and offer to clients further
- Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators
- Chair team meetings, case management meetings and contribute to any policy reviews and consultations
- Participate in On Call responsibilities
What we’re looking for:
- Experience of working in accommodations, managing a team and working with young people
- Experience of helping people who have experience or are at risk of homelessness with setting up benefits and maintaining their accommodation
- The ability to work on own initiative providing leadership to the team
- A clear understanding and ability to implement risk management, information sharing and data security arrangements
- Experience of working with people who are categorized as high risk or high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour (this list is not exhaustive)
- Knowledge of supported accommodation and other services vital to successful support while people are homeless or need pre-tenancy support
- Experience of health and safety and housing management responsibilities
- Knowledge and understanding of the criminal justice system and benefits system
- A clear understanding of safeguarding requirements and professional boundaries when working with vulnerable adults
- Experience of contributing to high level strategic discussions with an ability to deliver the outcomes required to promote the service
- Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
Further requirements:
- Current valid right to work in the UK and a minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
- A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
- Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
Service Manager in Manchester employer: Central Recruitment Services Ltd
Central Recruitment is an exceptional employer, offering a supportive and dynamic work environment for Youth Support Workers in London. With flexible shifts and competitive pay, employees are empowered to make a meaningful impact on the lives of young people facing challenges, while also benefiting from opportunities for professional growth and development within a compassionate team culture.
Contact Details:
Central Recruitment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Manchester
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Central Recruitment Services Ltd, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Service Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Central Recruitment Services Ltd. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Central Recruitment Services Ltd. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Central Recruitment Services Ltd
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Central Recruitment Services Ltd.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Service Manager role at Central Recruitment Services Ltd, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Central Recruitment Services Ltd that you can think critically and act effectively under pressure.
