At a Glance
- Tasks: Welcome visitors, manage calls, and ensure a positive first impression.
- Company: Dynamic company offering flexible receptionist roles across London.
- Benefits: Competitive pay from £12.71 per hour and flexible ad-hoc shifts.
- Other info: Immediate opportunities available with potential for ongoing work.
- Why this job: Perfect for people-loving individuals seeking varied experiences in a fast-paced environment.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are seeking warm, professional, and customer-focused individuals to join our pool of Receptionists, supporting a range of corporate and commercial clients across London on an ad-hoc temporary basis. This role is ideal for someone who thrives in a people-focused, fast-paced environment and enjoys creating positive first impressions. You will play a key part in ensuring visitors, clients, and colleagues feel welcomed, supported, and valued from the moment they arrive.
As a Receptionist, you will provide professional front-of-house support across a variety of client sites. No two shifts are the same, so you will need to be adaptable, organised, and confident managing multiple responsibilities throughout the day.
Key Responsibilities
- Welcome and greet visitors in a professional and friendly manner
- Manage incoming calls, emails, and general enquiries
- Coordinate meeting rooms and visitor bookings where required
- Support with post room duties, including receiving deliveries and goods
- Manage incoming and outgoing post and courier services
- Maintain visitor logs and follow site security procedures
- Provide excellent customer service and build positive relationships with clients and visitors
- Ensure reception and front-of-house areas remain professional and presentable at all times
- Support with general administrative duties as required
What We're Looking For
- Previous experience in a receptionist, front-of-house, customer service, or administrative role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to remain calm and professional in busy environments
- A proactive and adaptable approach to work
- Confidence using Microsoft Office and other workplace systems
- A positive attitude and commitment to delivering outstanding customer service
Ad-hoc temporary shifts with flexibility required. Opportunities available across various locations in London. Shift patterns and hours will vary depending on client requirements. Immediate and ongoing opportunities available for the right candidates.
Receptionist in London employer: Catch 22
Catch 22 offers a dynamic work environment in the stunning Lake District, where you can thrive as an Estate & Facilities Manager. With a strong focus on employee development and a commitment to health and safety, we provide competitive salaries and benefits, fostering a culture of collaboration and support. Join us to make a meaningful impact while enjoying the beauty of your surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Catch 22.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Catch 22. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Catch 22.
How to prepare for a job interview at Catch 22
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Catch 22's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Catch 22 offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
