At a Glance
- Tasks: Support wholesale orders, manage partner data, and coordinate deliveries in a fast-paced environment.
- Company: Carl Friedrik is redefining luxury with sustainable materials and intelligent design for modern professionals.
- Benefits: Enjoy competitive salary, flexible work locations, annual trips, and funding for your professional growth.
- Other info: Be part of a brand featured in major media and known for its innovative approach.
- Why this job: Join a dynamic team making waves in the luxury industry while developing your skills and career.
- Qualifications: 1+ years in sales support or wholesale operations; strong organisational and Excel skills required.
The predicted salary is between 28800 - 42000 € per year.
Job description
About Carl Friedrik
Carl Friedrik is a leading premium travel goods and luggage brand, renowned for our exquisite craftsmanship, innovative design, and unwavering commitment to quality. Our products are inspired by the art of travel, catering to discerning customers who seek both style and functionality. We travel differently, inspiring us to ‘Carry with Confidence’.
Carl Friedrik luggage has been featured in such HBO and Netflix hits such as Succession, The White Lotus and The Gentlemen. We are the winner of multiple design awards including a coveted iF Design award in 2024.
Job Description
Carl Friedrik is a travel and leather goods brand challenging traditional luxury. We empower modern professionals in their day-to-day lives with our unique blend of timeless design, understated confidence and pursuit of quality.
As we continue to grow, we are expanding our team and are now looking for a Wholesale Administrator to support the wholesale and partnerships function, as well as the development of our existing accounts.
About the role
This is a varied and hands-on role covering a broad range of responsibilities, from processing wholesale and corporate orders to managing partner data, supporting deliveries, reporting, and day-to-day coordination. As part of the team’s growth, this role will also support dropshipper management, helping to ensure smooth operations across our partner network.
We are looking for a commercially minded, detail-oriented individual who thrives in a fast-paced environment and is excited to contribute to both operational excellence and account growth.
Your responsibilities
Support the full wholesale order cycle, from PO to invoicing, delivery, and after-sales service
Act as the first point of contact for wholesale and corporate partners, providing timely and accurate support
Maintain accurate records across systems, including orders, pricing, inventory, and contacts
Prepare sales materials such as lookbooks, line sheets, order forms, ATS lists, and newness presentations
Coordinate regular account check-ins and maintain strong relationships with key partners
Monitor account performance against agreed commercial terms and ensure alignment with brand and marketing standards
Complete data forms and provide any required information as part of the sales cycle
Organise and present sales data, performance metrics, and account summaries
Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences
Assist with trade show preparation, follow-ups, and general wholesale coordination
Support dropshipper management and partner integrations across relevant platforms
Contribute to growing existing accounts through proactive support and world-class customer service
Identify opportunities to improve processes, including leveraging tools, automation, and AI where relevant
Ideal candidate
2+ years’ experience in account coordination, sales support, or wholesale operations
Highly organised with strong attention to detail and ability to manage multiple deadlines
Strong Excel / Google Workspace skills, comfortable working with numbers and sales data
Experience with platforms such as Shopify, Xero, and/or dropshipping tools (e.g. Mirakl) is a strong advantage
Familiarity with inventory systems, order management platforms, or CRM tools is a plus
Commercially minded with a proactive approach to supporting account growth
Comfortable working with technology and open to using tools/AI to drive efficiency
Experience in fashion, luxury, or lifestyle brands preferred but not essential
A positive, collaborative team player who is eager to learn and contribute
More about Carl Friedrik
We are challenging outdated practices in the luxury industry. By selling direct-to-consumer first, embracing sustainable materials and rejecting seasonal fashion, we are better positioned to serve the modern professional.
Intelligent design is at the core of our ethos — products should be functional, timeless, and a pleasure to use. By working with the finest materials and craftsmen, we create accessories built to last.
Carl Friedrik in the media
New York Times: “Best refined briefcase for daily use: Carl Friedrik”
Forbes: “The new king in the leather goods space”
Featured in HBO’s Emmy award-winning drama, Succession
Benefits
Competitive salary
Contributory pension scheme
Annual company trip + regular team social events
Flexible location — London, Barcelona or remote
Premium working spaces in Central London and Barcelona
Funding for learning and professional development
Start date: As soon as possible
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Wholesale Coordinator in London employer: Carl Friedrik
At Carl Friedrik, we pride ourselves on being an exceptional employer that champions innovation and quality in the luxury goods sector. Our dynamic work culture fosters collaboration and creativity, offering employees ample opportunities for professional growth through funding for learning and development. With a competitive salary, flexible working locations, and a vibrant team atmosphere, we empower our staff to thrive while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Coordinator in London
✨Tip Number 1
Familiarise yourself with the luxury goods market, especially in travel and leather products. Understanding the brand's ethos and how they challenge traditional luxury will help you align your conversation during interviews.
✨Tip Number 2
Brush up on your Excel and Google Sheets skills, as these are crucial for managing sales data and inventory. Consider creating sample reports or spreadsheets to demonstrate your proficiency during discussions.
✨Tip Number 3
Network with professionals in the fashion and luxury sectors. Attend industry events or join relevant online groups to connect with people who might provide insights or referrals for the Wholesale Coordinator role.
✨Tip Number 4
Prepare to discuss your experience in managing multiple deadlines and coordinating tasks. Think of specific examples where you've successfully juggled various responsibilities, as this will showcase your organisational skills.
We think you need these skills to ace Wholesale Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in account coordination, sales support, or wholesale operations. Emphasise your organisational skills and attention to detail, as these are key for the Wholesale Coordinator role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific experiences that demonstrate your ability to manage multiple deadlines and support operational processes effectively.
Highlight Technical Skills:Since strong Excel and Google Sheets skills are essential, provide examples of how you've used these tools in previous roles. If you have experience with inventory systems or CRM tools, be sure to mention that too.
Showcase Your Team Spirit:Carl Friedrik values proactive team players. In your application, include examples of how you've collaborated with others in past roles, especially in fast-paced environments, to demonstrate your fit for their culture.
How to prepare for a job interview at Carl Friedrik
✨Know the Brand Inside Out
Before your interview, make sure you understand Carl Friedrik's ethos and product offerings. Familiarise yourself with their approach to luxury and sustainability, as well as their target audience. This will help you demonstrate your genuine interest in the brand.
✨Highlight Your Organisational Skills
As a Wholesale Coordinator, being detail-oriented and organised is crucial. Prepare examples from your past experiences that showcase your ability to manage multiple tasks and deadlines effectively. Use specific metrics or outcomes to illustrate your success.
✨Showcase Your Data Skills
Since the role requires strong Excel and Google Sheets skills, be ready to discuss your experience with data management. You might even want to prepare a simple example of how you've used these tools to analyse sales data or improve processes in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and future growth opportunities within the wholesale function. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
