We're looking for a Customer Service Representative who meets the following requirements:
- 4+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Multi-tasking, Ticketing Systems, Conflict Resolution.
- Ability to work independently and manage time effectively.
- Comfortable working as part of a team as well as independently.
In this role, you'll typically be responsible for:
- Following all relevant company policies and procedures.
- Supporting process improvements where opportunities are identified.
- Contributing to a positive and productive team environment.
Customer Service Representative employer: CAPITA PLC
Capita TV Licensing is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £31,650 along with a company car or generous car allowance. With a flexible working schedule tailored to fit your lifestyle, comprehensive training, and a supportive work culture, you will have the opportunity to engage with diverse communities while making a meaningful impact in public broadcasting. Join us in Reading and unlock your potential in a role that values professionalism, empathy, and innovation.
