We're looking for a Support Specialist who meets the following requirements:
- 4+ years of experience in a Support Specialist role or similar.
- Working knowledge of Ticketing Systems, Multi-tasking, Active Listening.
- Reliable and punctual, with a strong work ethic.
- A proactive, detail-oriented approach to work.
In this role, you'll typically be responsible for:
- Following all relevant company policies and procedures.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
- Carrying out day-to-day responsibilities associated with the Support Specialist role.
Support Specialist employer: CAPITA PLC
Capita TV Licensing is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £31,650 along with a company car or generous car allowance. With a flexible working schedule tailored to fit your lifestyle, comprehensive training, and a supportive work culture, you will have the opportunity to engage with diverse communities while making a meaningful impact in public broadcasting. Join us in Reading and unlock your potential in a role that values professionalism, empathy, and innovation.
