At a Glance
- Tasks: Ensure site safety, manage inventory, and assist in transport planning.
- Company: Join a diverse and inclusive team at Calor.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Make a real impact in a safety-first environment while developing your skills.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 24000 - 36000 £ per year.
Logistics Agent
Location: Crawley
Hours: 5 days per week (covering Monday-Sunday rota)
Contract Type: Full Time / Permanent
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Crawley.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
- Receipt stock in/out received in barrels.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- General housekeeping.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page - https://www.calor.co.uk/about-us/careers
If this sounds like you, then why not apply? - we look forward to hearing from you!
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.
We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
Logistics Agent Lvl 1 in Crawley employer: Calor
At Calor, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. As a Logistics Agent Lvl 1, you will benefit from comprehensive training and growth opportunities while contributing to a safety-first environment that prioritises employee well-being. Our commitment to innovation and excellence ensures that you will be part of a dynamic team dedicated to achieving operational success and delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent Lvl 1 in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Calor. Check out their values and how they promote diversity and inclusion. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to a customer-focused approach.
✨Tip Number 3
Show off your organisational skills! As a Logistics Agent, you'll need to juggle multiple tasks. Prepare to discuss how you manage your time and keep things organised, especially when it comes to inventory and financial controls. This will highlight your ability to take personal ownership of tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team. So, get your application in and let’s make this happen!
We think you need these skills to ace Logistics Agent Lvl 1 in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can communicate effectively across different platforms and handle customer queries with ease.
Be Detail-Oriented:Since this role involves meticulous inventory and financial controls, it’s crucial to demonstrate your attention to detail. Share examples of how you've managed stock or processed orders accurately in the past.
Emphasise Teamwork:We love a team player! In your application, mention any experiences where you’ve supported colleagues or contributed to a team goal. This shows us you’re committed to working together for success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Calor
✨Know Your Stuff
Familiarise yourself with the logistics industry, especially around inventory management and transport planning. Brush up on SAP and any relevant software mentioned in the job description. This will show that you're proactive and ready to hit the ground running.
✨Customer Service is Key
Since this role is customer-focused, prepare examples of how you've provided exceptional service in the past. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to maintaining high standards.
✨Safety First Mindset
Be ready to discuss how you prioritise safety in your work. Share any experiences where you contributed to a safe working environment or adhered to compliance obligations. This aligns perfectly with the company's values and shows you're a good fit.
✨Team Player Attitude
Highlight your ability to work well in a team. Prepare to talk about how you've supported colleagues in the past and shared best practices. This will resonate well with the company’s emphasis on collaboration and inclusivity.
