At a Glance
- Tasks: Manage reservations, greet guests, and support the front-of-house team during service.
- Company: Join Brindisa, a vibrant restaurant known for its exceptional customer service and warm atmosphere.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and flexible working hours.
- Other info: Expect varied working days, especially during festive periods, to keep things exciting!
- Why this job: Be part of a close-knit team that values guest experience and personal connections.
- Qualifications: Experience in a similar role, excellent communication skills, and a proactive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
Reservation Host
We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them, receive a warm Brindisa welcome. You’ll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people.
Be part of our team
Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.
We offer:
- 28 days holiday
- 35% discounts in our restaurants and our retail offerings
- Employee assistance program
- Cycle to work scheme
- refer a friend reward
- Opportunity to progress within the business across our sites
- Opportunity for trips to Spain to meet our producers
Reservations Host in London employer: Brindisa Kitchens
Brindisa is an exceptional employer that values its team members, offering a vibrant work culture where hospitality and authentic food experiences are at the heart of everything we do. With generous benefits like 28 days of holiday, substantial discounts, and opportunities for personal growth and travel to Spain, we ensure our Reservations Hosts feel appreciated and empowered in their roles. Join us to be part of a family that celebrates sharing and quality service in a warm and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Host in London
✨Tip Number 1
Familiarise yourself with the SevenRooms reservation system, as it's a key tool for this role. If you can demonstrate your knowledge of how to use it effectively during your interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your experience in customer service roles, especially in fast-paced environments. Share specific examples of how you've handled guest requests or resolved issues, as this will showcase your ability to maintain high standards under pressure.
✨Tip Number 3
Prepare to discuss how you would create a seamless dining experience for guests. Think about ways to anticipate their needs and how you can contribute to a welcoming atmosphere, as this aligns perfectly with the Brindisa vision.
✨Tip Number 4
Show your enthusiasm for teamwork by sharing experiences where you've supported colleagues during busy periods. This will demonstrate that you're not just focused on your own role but are also committed to the overall success of the front-of-house team.
We think you need these skills to ace Reservations Host in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality, particularly any roles as a waiter or host. Emphasise your organisational skills and attention to detail, as these are crucial for the Reservations Host position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and passion for customer service. Mention specific experiences where you exceeded guest expectations and how you align with the Brindisa vision and values.
Highlight Relevant Skills:In your application, clearly outline your familiarity with reservation systems, especially SevenRooms. Discuss your ability to manage reservations efficiently and your experience in supporting front-of-house operations.
Showcase Teamwork and Communication:Provide examples of how you've worked effectively in a team and communicated under pressure. This role requires a strong team player who can handle guest communications clearly and courteously.
How to prepare for a job interview at Brindisa Kitchens
✨Showcase Your Experience
Be ready to discuss your previous roles as a waiter or host. Highlight specific experiences where you delivered outstanding customer service and how you managed reservations effectively.
✨Demonstrate Your Organisation Skills
Prepare examples that showcase your organisational abilities. Discuss how you prioritise tasks, especially during busy periods, and how you ensure a seamless experience for guests.
✨Emphasise Your Communication Skills
Since the role involves handling guest communications, practice clear and courteous responses. Be prepared to role-play scenarios where you handle guest queries or complaints.
✨Familiarise Yourself with Reservation Systems
If you have experience with reservation systems like SevenRooms, mention it. If not, do some research on how such systems work and be ready to discuss how you would adapt to using them.
