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- Tasks: Join us as an Independent Living Maintenance Officer, ensuring safe and comfortable living spaces.
- Company: We are dedicated to delivering high-quality maintenance services for our communities.
- Benefits: Enjoy 28 days holiday, private healthcare, and a hybrid working model.
- Why this job: Make a positive impact on lives while developing your skills in a supportive team environment.
- Qualifications: Strong communication, leadership experience, and knowledge in property maintenance preferred.
- Other info: Complete an enhanced DBS application upon hiring.
Independent Living Maintenance Officer
Luton, Cambridge, Bury St Edmonds or St Albans
£24,150 per annum
Permanent
Full time (37 hours)
Are you passionate about maintaining high quality standards and ensuring customer satisfaction? We are looking for a dedicated Independent Living Maintenance Officer, who will play a crucial role in delivering a seamless repairs and maintenance service. From handling minor repairs to conducting health and safety checks, your work will ensure that our schemes are safe, comfortable, and compliant for our communities. The role is for someone who is looking to be part of a team that truly makes a positive impact on the lives of customers.
What you will be doing:
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Carrying out efficient minor repairs, ensuring a high standard is maintained across all sites.
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Conducting regular site inspections will be part of your role, identifying and addressing maintenance needs while involving residents.
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Tracking and escalating repairs using digital systems to meet deadlines.
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Managing contractor visits, maintaining clear communication to minimise disruptions.
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Leading meetings, manage a cleaning team, and provide support to colleagues when needed.
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Working closely with management to keep working practices up to date.
We d love to meet someone with:
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Strong communication skills and the ability to solve problems quickly.
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You should be organized, proactive, and capable of handling multiple tasks effectively.
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Leadership experience and the ability to motivate teams to uphold high standards are important.
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Knowledge in property maintenance or health and safety is preferred.
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Comfortable with using digital tools to track and escalate repair issues is essential.
Amongst what we offer you is:
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A competitive salary of £24,150 per annum
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28 days holiday PLUS Bank Holidays
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Opportunities for learning and development
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Discounted gym membership
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Retail discount scheme
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Hybrid Working
Please note the successful candidate will need to complete an enhanced DBS application.
Closing date: 21st December 2024
Interview date: To be confirmed
Independent Living Maintenance Officer employer: BPHA
Contact Detail:
BPHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Maintenance Officer
✨Tip Number 1
Familiarize yourself with the specific maintenance and health and safety standards relevant to independent living facilities. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards.
✨Tip Number 2
Highlight any previous experience you have in property maintenance or managing teams. Be ready to share examples of how you've successfully led a team or resolved maintenance issues in the past.
✨Tip Number 3
Showcase your digital skills by discussing any tools or software you've used for tracking repairs or managing projects. Being comfortable with technology is essential for this role, so make sure to emphasize your proficiency.
✨Tip Number 4
Prepare to discuss your approach to customer satisfaction and how you involve residents in the maintenance process. This will demonstrate your understanding of the community aspect of the role and your commitment to making a positive impact.
We think you need these skills to ace Independent Living Maintenance Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Independent Living Maintenance Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in property maintenance, health and safety, or customer service. Use specific examples to demonstrate how your skills align with the requirements of the role.
Showcase Communication Skills: Since strong communication skills are essential for this role, make sure to highlight instances where you successfully communicated with teams or residents. This could be in your cover letter or during the interview process.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BPHA
✨Show Your Passion for Customer Satisfaction
Make sure to express your enthusiasm for maintaining high quality standards and ensuring customer satisfaction. Share examples from your past experiences where you went above and beyond to meet customer needs.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific instances where you've quickly solved problems in a maintenance context. Highlight your ability to think on your feet and provide practical solutions to challenges.
✨Highlight Your Leadership Experience
Since the role involves managing a cleaning team and leading meetings, be ready to talk about your leadership style. Share how you've motivated teams in the past and maintained high standards in your previous roles.
✨Familiarize Yourself with Digital Tools
As the job requires using digital systems to track and escalate repairs, make sure to mention any relevant experience you have with such tools. If possible, bring examples of how you've used technology to improve efficiency in your work.
