At a Glance
- Tasks: Lead and support care services, ensuring high standards and compliance.
- Company: A trusted local care provider dedicated to compassionate support.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Other info: Join a supportive environment focused on continuous improvement and community impact.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in regulated care services and strong leadership skills.
The predicted salary is between 55000 - 55000 £ per year.
Location: Dorset
Salary: £55k plus car allowance
Context: We are a trusted, local care and support provider, committed to delivering the highest standards at affordable prices. Our focus is on what matters most: compassionate, reliable support that meets the needs of the people we support and strengthens our communities. Our vision is a world in which people thrive and at the heart of everything we do is a commitment to understanding individual needs and providing care and support that is truly person-centred. We offer warmth, compassion, and a personal touch in all our services. We are trusted partners of the local authority, which reflects the high standards we uphold.
The role: The role of Area Manager is central to our approach of supporting our Service Managers to deliver their services in a way that is fully compliant with regulation including the Care Quality Commission and to achieve the highest standards of customer satisfaction. Our Area Managers will oversee the quality of the services we provide, offer leadership oversight and work collaboratively with colleagues to continuously improve where needed.
To be successful in this role, the postholder will be driven by a desire to achieve the highest standards of person-centred care delivery. The postholder will be able to create effective working relationships with our Registered Managers and other service managers as well as colleagues who are experts in their fields, including but not exclusively HR, Quality & Safeguarding and Finance.
Responsibilities:
- Provide direction and supervision to Registered Managers and other Service Managers in the day-to-day management of services.
- Serve as the specialist for all matters related to service quality and compliance standards.
- Monitor and evaluate service quality and compliance, working with external consultants as needed.
- Offer clear, up-to-date, and relevant quality management oversight for their area, supporting care colleagues and the Executive and Senior Leadership Team of Care Dorset.
- Input compliance and performance management information promptly in collaboration with BI colleagues.
- Ensure services operate sustainably from a financial perspective.
- Ensure all activities align with Care Dorset's values, behaviours, and CQC regulatory standards.
Key Responsibilities & Accountabilities:
- Plan and conduct service quality and compliance audits.
- Prepare feedback reports and collaborate with managers to create improvement plans where necessary.
- Monitor and report on managers' performance when an improvement plan is in place.
- Work with Registered Managers and Service Managers to set personal objectives aligned with the Care Dorset Annual Operating Plan.
- Conduct 1:1s, appraisals, and manage people-related matters as required.
- Identify training needs for managers and contribute to staff training planning.
- Lead investigations into complaints, ensuring adherence to company policy and lessons learned analysis.
- Promote and facilitate continuous improvement to enhance care delivery.
- Maintain oversight of monthly income and expenditure for each service, addressing adverse budget variances.
- Input and manage quality and compliance data collection and retrieval systems.
- Collaborate with external consultants on regulatory audits, ensuring action plans are implemented and monitored.
- Conduct review meetings with managers to address issues, share best practices, and improve performance.
- Attend internal and external meetings as directed by the line manager.
- Undertake personal training as required.
- Ensure service delivery respects the rights, privacy, dignity, independence, and choices of those supported.
Person Specification:
Must-Haves:
- Experience supporting regulated care services across multiple locations in one or more of the following areas: Community-based and/or Bedded Reablement, Residential Care, Supported Living, or Day Services.
- Ability to set, monitor, and review management objectives.
- Strong knowledge of relevant legislation and regulations (e.g., Health and Social Care Act, CQC standards).
- Experience in conducting audits and implementing action plans to improve service delivery.
- Experience handling and resolving complaints from care service users.
- Ability to manage competing priorities and workloads, both personal and team-based.
- Strong problem-solving skills and confident decision-making ability.
- Collaborative approach to working across Care Dorset to support service development.
- Basic to intermediate IT proficiency, including Microsoft Office and care planning systems like Nourish Care.
Good-to-Haves:
- Previously held Registered Manager status with CQC.
- Experience supporting a regulated service to achieve an 'Outstanding' CQC rating.
- Experience using various tools to capture and analyse service delivery data (e.g., surveys, interviews).
- Full driving licence.
Working Place: Dorchester, Dorset, United Kingdom
Area Manager (Adult Social Care) in Dorchester employer: BlueGreen Recruit
As a leading care and support provider in Dorset, we pride ourselves on our commitment to delivering compassionate, person-centred care that truly meets the needs of our community. Our supportive work culture fosters collaboration and continuous improvement, offering Area Managers the opportunity to lead with purpose while benefiting from professional development and training. With a competitive salary and car allowance, we ensure our employees are well-equipped to make a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager (Adult Social Care) in Dorchester
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We think you need these skills to ace Area Manager (Adult Social Care) in Dorchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BlueGreen Recruit:Before hitting send, make sure to tailor your application specifically to BlueGreen Recruit! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BlueGreen Recruit
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
