At a Glance
- Tasks: Install, service, and maintain advanced CNC laser systems for maximum performance.
- Company: Leading company in CNC technology with a focus on innovation.
- Benefits: Negotiable salary, company vehicle, private medical insurance, and 25 days holiday.
- Other info: Exciting travel opportunities across the UK and Ireland.
- Why this job: Become a trusted expert while working with cutting-edge CNC technology.
- Qualifications: Experience with CNC machinery and strong technical knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Job Title
Field Service Engineer – Laser Division
Location
- Midlands
- Role Purpose
The Field Service Engineer will be responsible for the installation, commissioning, servicing, and maintenance of advanced CNC machine tools, including laser tube cutting and flat sheet laser systems.
The role is focused on ensuring both new and existing customers achieve maximum machine uptime, performance, and productivity.
You will provide a level of service support that exceeds customer expectations, be recognised by customers as a trusted technical expert, and act as a key link between customers and the factory on technical matters, including product improvement and development.
The machines supported are high-value systems, typically ranging from £500k to £2.5 million.
Key Responsibilities
- Fault-finding, diagnosis, and repair of CNC machine tools
- Installation, commissioning, and handover of new machines
- Customer training on machine operation and basic maintenance
- After-sales and application support
- Preventative and corrective maintenance activities
- Providing technical feedback to internal teams and the factory
- Building strong, professional relationships with customers.
Essential Attributes & Experience
- Proven experience as a Field Service Engineer supporting CNC machinery
• Strong technical knowledge of
- CNC control systems (Siemens preferred)
- Electrical and electronic systems
- Mechanical engineering
- Hydraulics and pneumatics
- Minimum HND qualification or time-served engineer status
- Background in machine tools or metal-forming machinery
- Excellent customer-facing skills with a strong service mindset
- Willingness to travel regularly to customer sites in the UK & Ireland
- Full UK driving licence.
Desirable Attributes & Experience
- Degree-level engineering qualification
- Application knowledge of laser cutting or metal processing
- CAD/CAM understanding
- Strong communication skills.
- Salary & Benefits
- Salary negotiable depending on experience, with a comprehensive benefits package including:
- Fully expensed company vehicle
- Private medical insurance
- Mobile phone
- Pension scheme
- Salary sacrifice options
- 25 days’ holiday per year plus bank holidays
Job Function
Customer Service
Field Service Engineer – Laser Division employer: BLM Group
BLM Group is an excellent employer, offering a dynamic work environment in Grimsby where you can thrive as a Trainee Telesales Team Manager. With a focus on employee growth and development, we provide comprehensive training and the opportunity to build your own team, fostering a collaborative culture that values innovation and success. Join us to be part of a supportive community that rewards hard work and dedication, all while contributing to the exciting relaunch of our outbound sales function.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Laser Division
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like BLM Group, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Field Service Engineer – Laser Division
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to BLM Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at BLM Group
✨Know Your Manufacturing Processes
Before you walk into the interview with BLM Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like BLM Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
