At a Glance
- Tasks: Analyse data to improve sales performance and design innovative operating systems.
- Company: Join Birdeye, a leading SaaS company transforming multi-location marketing.
- Benefits: Competitive salary, growth opportunities, and a collaborative work culture.
- Other info: Be part of a dynamic team that values innovation and celebrates success.
- Why this job: Make a real impact in a fast-paced environment with cutting-edge AI technology.
- Qualifications: Strong analytical skills and experience in building operational frameworks.
The predicted salary is between 63000 - 77000 £ per year.
Birdeye builds AI coworkers for multi-location brands. Jay for marketing, Myna for operations, and Robin for customer experience orchestrate AI agents to win AI visibility, book appointments, and drive consistent CX at every location. They run on BirdAI, the Agent OS built on 13 years of multi-location data infrastructure and 3,000+ integrations. BirdAI consolidates every signal, reasons with industry, brand and location context, and acts autonomously or with a human in the loop.
Birdeye is trusted by the world's largest multi-location brands across healthcare, dental, restaurants, financial services, auto, retail, and property management. G2 ranks Birdeye #1 in Enterprise Multi-Location Marketing Platforms and named it to the 2026 Best Agentic AI Products list.
The Role (The "Moneyball" Mandate)
- Proactive Performance Hawk & Senior Leadership Advisor: Serve as the analytical right-hand to the GM & SVP, EMEA, identifying non-obvious patterns in data, challenging the status quo, and delivering clear, actionable C-level briefings.
- Systems & Frameworks Architect: Design robust sales operating systems, structured decision frameworks, and quantitative capacity models that bring clarity and scale to operational planning.
- Data-Backed Risk-Taking & AI Innovation: Leverage deep analytics to take calculated risks and deploy AI automation tools that remove seller friction to keep reps focused on high-value selling.
What You’ll Be Doing
- Data Mining & Strategic Briefings: Proactively mine GTM data (Gong, Salesforce, Tableau, Clay, Cognism) to uncover hidden patterns, evaluate deal risks, and brief C-level leadership on strategic adjustments.
- Operating Cadence & Forecasting: Establish scalable operating cadences, forecasting structures (within ±10% accuracy in H1, ±5% in H2), and pipeline coverage standards.
- Quantitative Modelling & Capacity Planning: Build quantitative quota, capacity, and territory models to support data-backed decision-making and calculated expansion risks.
- AI & CRM Architecture: Deploy live AI automations and manage CRM hygiene (ensuring ≥95% MEDDICC field completion) to streamline administrative workflows.
- Cross-Functional Alignment: Partner with executive stakeholders across Finance, Marketing, RevOps, and Enablement to align operational strategies with commercial goals.
What We’re Looking For
- Proactive Performance Mindset: Strong instinct for identifying pattern-level data signals that directly improve commercial performance and operational efficiency.
- Architect of Frameworks & Systems: Proven track record of building structured operating systems, decision frameworks, and quantitative models from the ground up.
- Deeply Analytical & Bold: Rigorous analytical foundation paired with a willingness to challenge the status quo and take data-backed calculated risks.
- Exceptional C-Level Communication: Outstanding stakeholder management skills with the ability to present complex analytical insights clearly and persuasively at the executive level.
Why Birdeye?
- Join a global, high-growth SaaS business shaping the future of agentic marketing.
- Work with an innovative platform trusted by leading multi-location brands and backed by experienced investors.
- Make a visible impact as we scale our enterprise business and expand across the UK and EMEA.
- Learn from talented, ambitious colleagues who value ownership, pace and measurable outcomes.
- Be part of a bold, customer-obsessed culture where people collaborate, challenge ideas and celebrate success together.
Sales Operations Manager in London employer: Birdeye
Birdeye is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration thrive. As a BDR Enablement Specialist in our Dallas office, you'll benefit from comprehensive training programs, flexible remote work options, and a strong commitment to employee growth, all while being part of a supportive community that celebrates diversity and success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Manager at Birdeye, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Birdeye. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Birdeye:When writing your cover letter, make sure to tailor your message specifically for Birdeye. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Birdeye
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Birdeye that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Birdeye that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Birdeye’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
