Receptionist in Birmingham
Bell Cornwall Recruitment Birmingham About the role
Bell Cornwall Recruitment are delighted to be working for a family run, full-service accountancy practice based in Edgbaston. They are searching for a part time receptionist working 3 days a week from Wednesday to Friday.
The Role:
- Answering all incoming phone calls and transferring them to the necessary individual
- Acting as the first point of call for all clients and visitors
- General office management duties such as stationary ordering and meeting room preparation
- Scanning, filing and printing of documents
- Maintaining client records on the system
- Scheduling client appointments
- Assisting with any Ad Hoc duties when needed
The Ideal Candidate:
- Previous receptionist experience is preferred
- Exceptional communication skills both written and verbal
- Comfortable working as a team and individually
- Able to multitask and manage your time effectively
- Proficient in Microsoft Office
This is a brilliant opportunity for someone experienced in customer facing roles and is looking for a varied part time role.
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT is an equal opportunities employer who welcomes applications from all age groups.
Your tasks
Be the friendly face of our office, managing calls and client interactions.
Your profile
Previous receptionist experience and strong communication skills are preferred.
What's also included
Part-time hours with a competitive salary and flexible working arrangements.
Tech stack & ways of working
Receptionist in Birmingham employer: Bell Cornwall Recruitment
Bell Cornwall Recruitment is an excellent employer for graduates looking to kickstart their careers in recruitment. Located in the vibrant Birmingham City Centre, the company fosters a supportive work culture that prioritises employee growth and development, offering hands-on training and mentorship opportunities. With a focus on collaboration and strong communication, employees can thrive in a dynamic environment while building meaningful relationships with clients and candidates alike.
View Bell Cornwall Recruitment profile
Your perspectives
Perfect for those who love customer service and want a varied role.
StudySmarter Expert Advice
Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bell Cornwall Recruitment and show off your personality in person.
Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bell Cornwall Recruitment and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills
In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities
Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work
Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bell Cornwall Recruitment.
Get Familiar with Our Brand
Before applying, take some time to learn about Bell Cornwall Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bell Cornwall Recruitment
Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bell Cornwall Recruitment.
Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bell Cornwall Recruitment will surely appreciate.
Locations
- Birmingham
