Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are recruiting for a Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand. What We Offer * Salary can be negotiated based on experience. * Pension scheme and life assurance * 25 days’ holiday + bank holidays * Perkbox (discounts, perks & wellbeing offers) * 1 paid volunteer day * £2,000 refer-a-friend bonus after the referee passes probation * Opportunities for development and progression across Axis CLC Responsibilities As a Repairs Scheduling Manager, your responsibilities will include: * Lead and manage a centralised Scheduling Team supporting multiple contracts. * Plan and allocate operational resources (operatives and subcontractors) to maximise productivity and first-time fix. * Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements. * Act as an escalation point for complex scheduling issues, service failures and resident complaints. * Monitor performance against KPIs, resource utilisation and service levels. * Drive continuous improvement in scheduling processes, systems and ways of working. * Implement escalation and contingency processes during peak demand or operational disruption. * Support the embedding of the centralised scheduling model across contracts. * Coach and develop schedulers to maintain consistent standards and performance. About You To succeed as a Repairs Scheduling Manager, you will demonstrate: * Experience managing a scheduling, planning or resource coordination function. * Experience within social housing repairs, maintenance, facilities management or field service environments. * Understanding of reactive repairs and maintenance operations. * Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms). * Experience managing or supervising scheduling teams. * Strong IT skills, including Microsoft Office / Office 365
Scheduling Manager in Stratford employer: Axis CLC
Axis CLC is an exceptional employer, offering a dynamic work environment where your contributions directly impact vital sectors such as healthcare and education. With a strong commitment to employee growth, we provide comprehensive training opportunities, competitive salaries, and a supportive culture that values diversity and inclusion. Located across the UK, our teams benefit from a collaborative atmosphere and unique perks like volunteer days and long-service awards, making Axis CLC a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Manager in Stratford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Axis CLC, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Scheduling Manager at Axis CLC.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Axis CLC
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
