Atlas Technica is seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving accountability, and coordinating cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client environments.
The role leads ITIL-aligned Incident and Problem Management activities, supports Major Incident Management events, monitors client service
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Remote ITIL Service Management Analyst employer: Atlas Technica, LLC
Atlas Technica, LLC is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. With the flexibility of remote work across the UK, team members enjoy a healthy work-life balance while engaging in meaningful projects that impact large clients. The company fosters a collaborative environment, ensuring that every Cloud Solutions Engineer has the resources and support needed to excel in their role.
