Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client environments.
The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support
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Remote IT Service Management Analyst employer: Atlas Technica, LLC
Atlas Technica, LLC is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. With the flexibility of remote work across the UK, team members enjoy a healthy work-life balance while engaging in meaningful projects that impact large clients. The company fosters a collaborative environment, ensuring that every Cloud Solutions Engineer has the resources and support needed to excel in their role.
