At a Glance
- Tasks: Support patients and families while managing administrative tasks in a compassionate environment.
- Company: Join the friendly team at Ashgate Hospice, dedicated to quality care.
- Benefits: Flexible working hours, structured training, and a supportive workplace culture.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Organisational skills and a compassionate approach to patient care.
The predicted salary is between 23970 - 28600 £ per year.
We are looking for a compassionate, organised, and adaptable Clinical Services Administrator to join our friendly Clinical Administration Team at Ashgate Hospice. The role supports Community Services, the Inpatient Unit (IPU), and Main Reception through a planned rotational working pattern. The successful candidate will act as a first point of contact for patients, families, visitors, and healthcare professionals, ensuring a professional, seamless, and compassionate service.
Responsibilities:
- Process referrals and maintain accurate patient records.
- Support clinical systems and coordinate communication across services.
- Provide high-quality administrative and reception support across Community Services, Inpatient Unit administration, and Main Reception.
- Act as the first point of contact for patients, families, visitors, and healthcare professionals.
Work Hours:
The service operates Monday to Friday, and postholders may be required to participate in a shared rotational weekend and bank holiday rota in line with future service developments and operational needs.
Training & Support:
Structured induction and ongoing training across all areas of the role will be provided.
Company Commitment:
Ashgate Hospice is committed to creating an inclusive, supportive, and flexible workplace where people feel valued and able to thrive.
Clinical Services Administrator employer: Ashgate Hospicecare
Ashgate Hospice is an exceptional employer that prioritises compassion and inclusivity, making it a rewarding place to work for those in the healthcare sector. With a strong commitment to employee development through structured training and support, staff are empowered to grow within a friendly and adaptable team environment. Located in a supportive community, employees enjoy a fulfilling role that directly impacts the lives of patients and their families, all while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ashgate Hospice on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical administration. We should focus on showcasing our organisational skills and compassion, as these are key for the Clinical Services Administrator role.
✨Tip Number 3
Dress the part! When we land that interview, let’s make sure we look professional and approachable. First impressions matter, especially in a role where we’ll be the first point of contact for patients and families.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and reinforces our interest in the position. Plus, it’s a great way to remind them of our enthusiasm for joining their compassionate team!
We think you need these skills to ace Clinical Services Administrator
Some tips for your application 🫡
Show Your Compassion:In your application, let us see your compassionate side! Share experiences where you've helped others or provided support, especially in a healthcare setting. This will resonate well with our values at Ashgate Hospice.
Be Organised:As a Clinical Services Administrator, organisation is key. When writing your application, structure it clearly and concisely. Use bullet points for your skills and experiences to make it easy for us to read and understand your qualifications.
Highlight Adaptability:We love candidates who can adapt to changing situations. In your written application, mention times when you’ve had to adjust quickly to new challenges or environments. This will show us that you’re ready for the dynamic nature of our work.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ashgate Hospice!
How to prepare for a job interview at Ashgate Hospicecare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Services Administrator. Familiarise yourself with the key tasks like processing referrals and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
Since this role involves interacting with patients and families, it's crucial to convey your compassionate side. Think of examples from your past experiences where you've provided support or comfort to others. This will highlight your suitability for a position that requires empathy and understanding.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with a distressed patient or coordinating communication across services. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how the hospice supports its staff. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
