At a Glance
- Tasks: Support fundraising campaigns and build meaningful relationships with donors.
- Company: Join Ashgate Hospice, a compassionate team making a real difference in the community.
- Benefits: Generous holiday, flexible working, health cash plan, and personal development opportunities.
- Other info: Inclusive workplace with excellent career growth and support for personal wellbeing.
- Why this job: Make a positive impact on lives while gaining valuable experience in fundraising.
- Qualifications: Enthusiastic, detail-oriented, and great at building relationships.
The predicted salary is between 30000 - 38505 £ per year.
Join Our Team as an Individual Giving Assistant and Help Make Every Moment Count. Are you looking for a rewarding role where your work genuinely changes lives? At Ashgate Hospice, every donation helps provide outstanding specialist palliative and end-of-life care for patients and families across North Derbyshire. As an Individual Giving Assistant, you'll play an important part in making this possible.
Working within our ambitious and supportive Fundraising Team, you'll help deliver a diverse range of fundraising activities, including In Memory Giving, Legacies, Regular Giving, Appeals, and the Ashgate Hospice Lottery. From thanking supporters for their generosity and processing donations, to helping develop engaging fundraising campaigns and appeals, no two days are the same.
This is a fantastic opportunity for someone who enjoys building relationships, has excellent attention to detail, and is passionate about creating a great experience for supporters. You'll work closely with donors, families, volunteers, and colleagues across the hospice, helping ensure every supporter feels valued and connected to the impact of their gift.
As an Individual Giving Assistant, you'll help shape supporter journeys, contribute to fundraising campaigns, analyse performance, and support activities designed to attract, engage, and retain donors. Your work will directly contribute to raising the vital funds needed to support the care and services that Ashgate Hospice provides every day.
If you're enthusiastic, organised, and want to be part of a team that makes a real difference in the local community, we'd love to hear from you.
About the role: Ashgate Hospice is proud to be a Disability Confident Employer. This means we are committed to inclusive hiring and encourage applicants from all backgrounds.
- Hours: Full-time 37.5 hours per week Monday – Friday, with the requirement for occasional evening and weekend work where time in lieu will be given.
As an Individual Giving Assistant, you'll play a hands-on role in delivering fundraising activities that help ensure Ashgate Hospice can continue providing outstanding care to local patients and families. You'll be part of a friendly and ambitious team, helping bring fundraising campaigns to life and creating meaningful experiences for our supporters.
In this varied and rewarding role, you will:
- Support the planning and delivery of fundraising campaigns, including our Spring and Winter Remembrance Appeals and Christmas Appeal, helping to inspire supporters to make a difference while working towards agreed income targets.
- Help deliver exceptional supporter care, ensuring that everyone who responds to our campaigns receives a warm, timely, and meaningful thank you, helping to build long-term relationships with the hospice.
- Support our In Memory and Legacy fundraising activities, working alongside the Senior Individual Giving and Legacy Officer and In Memory Fundraiser to thank and steward supporters who give through Tribute Funds, Tree of Life donations, and gifts in Wills.
- Contribute ideas to enhance the supporter journey, helping us continually improve how we communicate with donors and create engaging experiences that encourage ongoing support for Ashgate Hospice.
- Be a key point of contact for supporters, responding to enquiries by telephone, email, and face-to-face in our Fundraising Hubs, providing a friendly, professional, and compassionate experience at every interaction.
This role offers an excellent opportunity to develop skills in fundraising, marketing, customer service, relationship management, and campaign delivery while being part of a team whose work directly supports hospice care across North Derbyshire. Every conversation you have, every donation you process, and every supporter you thank will help make a difference to people facing some of the most challenging times of their lives.
What you’ll bring: Here’s what we’re looking for:
- We're looking for someone who is enthusiastic, motivated, and excited by the opportunity to make a real difference in their local community.
- You'll be a great fit if you enjoy building relationships, have excellent attention to detail, and are confident communicating with a wide range of people.
- We'd love to hear from candidates with experience in fundraising, supporter engagement, customer service, administration, or a similar people-focused environment.
- Strong IT skills and confidence using databases or CRM systems will help you succeed, alongside a willingness to learn and develop new skills within a busy fundraising team.
- Most importantly, you'll be someone who embodies Ashgate Hospice's values—compassionate, respectful, inclusive, open, and collaborative.
This is a fantastic opportunity for someone who wants to grow their career within the charity sector, gain experience across a wide range of fundraising activities, and be part of a friendly team whose work has a direct impact on the lives of people across North Derbyshire.
A flexible approach is important, as there will be opportunities to support events and activities across the region, meet supporters, and experience first-hand the incredible community that makes Ashgate Hospice possible.
About Ashgate: Ashgate Hospice, based in North Derbyshire, offers free palliative and end of life care for adults with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney, and lung conditions. Last year, we cared for over 2,400 people. Our aim is to support our patients by keeping them informed, managing their symptoms, and improving their quality of life from diagnosis onwards.
We also provide vital support to the people who are important to them, offering practical assistance and emotional support, including bereavement services.
We’re more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.
Our values are at the heart of everything we do: We are compassionate. We are a team. We are respectful, open, and inclusive. We value diversity and inclusion and encourage applicants from all backgrounds.
We strive to create a workplace that’s happy, safe, and supportive – and our team seems to agree! In fact, 86% of staff would recommend Ashgate Hospice as an employer.
We know how important wellbeing and work-life balance are, which is why we’re open to flexible work arrangements, including job-sharing.
As part of our team, you’ll have access to training opportunities to help you grow, both personally and professionally. Whether you want to develop in your current role or explore new career paths, we’ll support you every step of the way.
Benefits of joining us: At Ashgate, we take care of the people who take care of others. Here are some of the benefits we offer:
- Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme.
- A flexible working approach to help meet your needs and ours, including options like job-sharing.
- A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget.
- Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests.
- Access to a range of discounts, with discounts at hundreds of high-street retailers.
- A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it.
- A pension scheme with up to 7% employer contribution, helping you save for the future.
- A life assurance scheme, giving peace of mind for you and those important to you, up to age 65.
- A commitment to your personal and professional development, with training opportunities to help you grow.
- Free, on-site parking whenever you're working at the hospice.
- Discounted, onsite café at our Old Brampton site, available to all staff.
- A wide range of initiatives to support your wellbeing, and the time out to practice self-care.
Ready to make a difference? To learn more about the role, please contact Paul Hawkins at 01246 567250 or email paul.hawkins@ashgatehospice.org.uk. You can arrange to visit the hospice to see what it would be like to work with us.
Please note: Applications must be submitted via the ‘Apply Now’ button on our website. Applications sent directly to People Services or the recruiting manager will not be accepted.
We kindly ask that applicants who have previously been unsuccessful do not reapply for this role unless they can demonstrate significant additional skills, experience or development since their last application.
Individual Giving Assistant in Chesterfield employer: Ashgate Hospicecare
At Ashgate Hospice, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the local community. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities and flexible working arrangements to ensure a healthy work-life balance. With a commitment to inclusivity and employee wellbeing, we provide generous benefits, including a health cash plan, pension contributions, and a friendly team environment where every contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Assistant in Chesterfield
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Ashgate Hospicecare.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Ashgate Hospicecare, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Ashgate Hospicecare. It’s all about being visible and passionate!
We think you need these skills to ace Individual Giving Assistant in Chesterfield
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Ashgate Hospicecare supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Ashgate Hospicecare. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Individual Giving Assistant role at Ashgate Hospicecare. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Ashgate Hospicecare
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Ashgate Hospicecare. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Ashgate Hospicecare.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Ashgate Hospicecare. This shows you're not only a lone wolf but a team player with valuable connections.
