At a Glance
- Tasks: Support staff and volunteers in building digital confidence with Microsoft tools.
- Company: Join a compassionate hospice team making a real difference.
- Benefits: Flexible shifts, full training, and travel expenses covered.
- Other info: Volunteers aged 16+ welcome; make a meaningful impact with just a few hours a week.
- Why this job: Empower others while enhancing your own digital skills in a supportive environment.
- Qualifications: Good knowledge of Office 365 and a passion for helping others.
The predicted salary is between 12 - 12 £ per hour.
Join us as a Digital Skills Volunteer and make a real difference. In this rewarding role, you’ll support our staff and volunteers to build confidence using everyday digital tools like Microsoft Teams, Word, and Excel, providing friendly one-to-one guidance and troubleshooting. With flexible 3 to 4 hour shifts, full training, and expenses covered, this is a fantastic opportunity to develop your own skills while empowering others in a supportive hospice environment. If you’re patient, approachable, and passionate about helping people grow their digital confidence, we’d love to hear from you.
What You’ll Be Doing
- One-to-one support for staff or volunteers, helping them build confidence using Office 365 applications.
- In-person guidance and troubleshooting to resolve issues and answer digital skills queries.
- A welcoming and inclusive learning environment where individuals feel comfortable asking questions and developing new skills.
- Collaborative support alongside the Learning & Organisational Development team, using digital training to boost creativity and help colleagues work more efficiently and effectively.
Who We’re Looking For
- Demonstrate a good working knowledge of Microsoft Teams, Word, Excel, and other Office applications.
- Communicate clearly and build strong relationships, with the ability to explain complex information in a friendly and accessible way.
- Show patience and curiosity when supporting individuals who may be less confident with technology.
- Bring a passion for learning and a genuine desire to help others develop their digital skills.
- Offer experience in teaching, coaching, or mentoring. This is beneficial but not essential.
Can offer one morning or afternoon per week (a few hours still make a big difference!)
What’s in It for You?
- The opportunity to develop and learn within a professional team.
- The chance to make a meaningful impact while developing your own skills.
- Full training to refresh or enhance your knowledge and keep everyone safe.
- Full travel expenses paid or reimbursed.
- A supportive environment where your contribution is truly valued.
What You Can Expect from Us
- To be treated fairly and equitably in line with hospice values.
- A clear understanding of your role and responsibilities.
- Appropriate training tailored to your role.
- Ongoing support and guidance.
- The resources and equipment needed to carry out your role.
- A safe environment that respects health and safety.
What We Ask in Return
- Reflect the values, goals and standards of Ashgate Hospice.
- Place patient care at the centre of everything you do.
- Follow our Health and Safety Policy, Volunteer Policy, Code of Behaviour and Volunteer Handbook.
- Participate in relevant training and development.
- Seek support when needed.
- Carry out duties professionally and safely.
Join us and help support those who support others.
Important Information
- Volunteers must be aged 16 or over.
- All volunteers are required to complete: Volunteer Statutory Training (3 hours) and Ashgate Hospice Volunteer Induction (3 hours).
- Local role-specific training will be provided.
- Confidentiality around patient and hospice information is essential.
- This role will require a standard DBS to be completed.
Interested?
Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.
To find out more about this role, please email: Kirstie.Cashmore@ashgatehospicecare.org.uk
For general volunteering enquiries: 01246 568801 peopleservices@ashgatehospice.org.uk
Or visit: https://ashgatehospice.org.uk/volunteering/
Digital Skills Volunteer in Chesterfield employer: Ashgate Hospicecare
At Ashgate Hospice, we pride ourselves on being an excellent employer that values the contributions of our volunteers. As a Digital Skills Volunteer, you will not only have the opportunity to develop your own skills in a supportive and inclusive environment but also make a meaningful impact by empowering others to enhance their digital confidence. With flexible shifts, comprehensive training, and a commitment to treating all volunteers fairly, you will find a rewarding experience that aligns with our core values of compassion and support.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Skills Volunteer in Chesterfield
✨Tip Number 1
Get to know the organisation before your interview. Check out their website, social media, and any recent news. This will help you understand their values and mission, making it easier for you to connect with them during your chat.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping others with digital tools, being able to explain things clearly and patiently is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Show your passion for teaching and mentoring. Share any experiences you've had in helping others learn new skills, whether it's in a formal setting or just helping a mate with tech issues. This will highlight your suitability for the Digital Skills Volunteer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can attach your CV and any other info that showcases your skills and experience. We can’t wait to hear from you!
We think you need these skills to ace Digital Skills Volunteer in Chesterfield
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through! We want to see how excited you are about empowering people with digital skills, so share any relevant experiences or stories that highlight your enthusiasm.
Tailor Your CV:Make sure your CV is tailored to the role of Digital Skills Volunteer. Highlight your experience with Microsoft Teams, Word, and Excel, and don’t forget to mention any teaching or mentoring experience you have. We love seeing how your skills align with what we’re looking for!
Be Clear and Friendly:In your written application, communicate clearly and in a friendly tone. Remember, we’re looking for someone who can explain complex information in an accessible way, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, feel free to attach any supporting information that showcases your skills and experience!
How to prepare for a job interview at Ashgate Hospicecare
✨Know Your Digital Tools
Make sure you brush up on your knowledge of Microsoft Teams, Word, and Excel before the interview. Be ready to discuss how you've used these tools in the past and think of examples where you've helped others with their digital skills.
✨Show Your Patience and Approachability
During the interview, demonstrate your patience and friendly nature. You might be asked how you would handle someone struggling with technology, so share specific examples of how you've supported others in a similar situation.
✨Communicate Clearly
Practice explaining complex information in simple terms. You could be asked to describe how you would teach a digital skill, so think about how you can break down the process into easy steps that anyone can understand.
✨Express Your Passion for Helping Others
Let your enthusiasm for teaching and supporting others shine through. Share stories that highlight your desire to empower individuals and help them grow their confidence with digital tools.
