3rd Line Support Analyst (Programming Experience)
Ascent People Ltd About the role
Location: East Midlands
Industry: IT
Salary: £35,000 - £40,000 per annum + Package
Posted: 01/12/2015
Do you have experience in support and development and would love an opportunity that gives you the best of both worlds? Are you an experienced 3rd Line Support Analyst looking for an exciting new career move? We just might have the answer…
We have a fantastic opportunity for a 3rd Line Support Analyst who also has programming experience to develop themselves and their career in a fantastic establishment. Ever fancied a DevOps style role? That is exactly what we have. This role is based around the automating of the release of builds into the software.
This 3rd Line Support Analyst should have:
- Strong experience of IT/software support and Infrastructure
- Programming experience in either Java, C#, C++ or VB .Net
- Strong experience of supporting and automating software release across Windows or Unix
There is a chance to make this role your own and get stuck into a role that will be soon booming in the IT industry. So why not get a head start?
A superb salary of up to £40k is on offer for this 3rd Line Support Analyst role which will be tailored to experience, skills etc. It will be complemented by an enticing package including great holidays and pension. As if that wasn’t enough, don’t forget the little things like free parking and lovely catering!
One of the key things to stress is the amazing career progression opportunities available with this 3rd Line Support Analyst role, meaning this could be the key move in your career.
Apply now to send your CV directly for immediate consideration. Candidates from all backgrounds and ages will be considered for this role.
Your tasks
Support and automate software releases while developing your programming skills.
Your profile
Experience in IT support and programming in Java, C#, C++, or VB .Net.
What's also included
Competitive salary, great holidays, pension, free parking, and catering.
Tech stack & ways of working
3rd Line Support Analyst (Programming Experience) employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.
View Ascent People Ltd profile
Your perspectives
Combine support and development in a booming DevOps-style role.
StudySmarter Expert Advice
Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ascent People Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
Show Off Your Skills
Create a personal project or case study relevant to the challenges Ascent People Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ascent People Ltd!
Direct Apply to Ascent People Ltd
Let's not forget to apply directly through the Ascent People Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
Some tips for your application 🫡
Showcase Your Problem-Solving Skills
In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ascent People Ltd.
Highlight Relevant Certifications
Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter
Your cover letter is your chance to connect personally with us at Ascent People Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise
We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ascent People Ltd
Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
