Employee Relations Manager in London
Artemis Clarke Ltd London About the role
Location: London (preferred) or Sittingbourne / Hybrid (2 days in the office, 3 days from home)
Employment type: Fixed Term Contract (12-month FTC), Full-time (Perm Potential)
Salary: Circa £45,000 + excellent benefits
Are you an experienced Employee Relations professional with the confidence to manage complex casework at pace? Can you influence, coach and support managers to deliver fair, consistent and legally sound outcomes? Do you bring both technical expertise and a collaborative approach to building trusted relationships across an organisation? If so, we’d like to hear from you.
About the organisation
Our Client is a large, values-led organisation committed to delivering high-quality services and making a positive impact in the communities they serve. Collaboration, integrity and accountability underpin everything, and they are focused on creating an inclusive and supportive working environment for our colleagues.
The role
Reporting to the Lead Employee Relations Manager, you will play a key role in delivering a high-quality, consistent and legally compliant Employee Relations service across the organisation. Working within a shared services model, you will manage a varied and often complex caseload, providing expert advice, coaching and guidance to managers and colleagues. You will work closely with the wider People team to ensure a joined-up and effective approach to people matters. You will also support the development of management capability, contribute to continuous improvement through data and insight, and help build strong, trusted relationships with key stakeholders.
Key responsibilities include:
- Managing complex Employee Relations casework, including sickness absence, conduct, capability and grievance matters
- Coaching and supporting managers to build confidence and capability in handling ER issues
- Ensuring all advice and outcomes are legally compliant, consistent and aligned with best practice
- Supporting and overseeing the work of an ER Advisor
- Building effective relationships with internal stakeholders
- Contributing to management information reporting, identifying trends and providing insight to inform decision-making
- Supporting the preparation of Employment Tribunal documentation, including ET3 responses
- Maintaining and contributing to the development of People policies and procedures
- Supporting organisational projects and change initiatives as required
- Deputising for the Lead Employee Relations Manager where necessary
What we’re looking for
You will bring significant experience of managing complex Employee Relations casework within a fast-paced environment, alongside strong knowledge of UK employment legislation and its practical application. You will also demonstrate:
- Proven experience advising on high-volume, complex ER matters and risk
- Experience preparing documentation for Employment Tribunals
- Strong relationship-building skills with the ability to influence and challenge constructively
- Excellent organisational skills, with the ability to prioritise and manage competing demands
- A collaborative and solutions-focused approach
- The ability to handle sensitive situations with professionalism and discretion
- Confidence working both autonomously and as part of a wider team
A CIPD Level 5 qualification (or equivalent experience) is essential. CIPD Level 7 is desirable.
Your tasks
Manage complex Employee Relations casework and support managers with expert advice.
Your profile
Experience in Employee Relations and strong knowledge of UK employment legislation.
What's also included
Competitive salary, excellent benefits, hybrid working, and potential for permanent role.
Tech stack & ways of working
Employee Relations Manager in London employer: Artemis Clarke Ltd
Artemis Clarke Ltd is an exceptional employer, offering a vibrant work culture at Bluewater that fosters teamwork and personal growth. With a focus on employee development through training opportunities and a competitive bonus scheme, we ensure our Store Managers are well-equipped to lead their teams to success while enjoying attractive employee discounts. Join us to be part of a dynamic retail environment where your passion for sales and leadership can truly shine.
View Artemis Clarke Ltd profile
Your perspectives
Make a real difference in employee relations while building trusted relationships.
StudySmarter Expert Advice
Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Artemis Clarke Ltd!
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Some tips for your application 🫡
Show Off Your HR Skills
When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Artemis Clarke Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter
Your cover letter is your chance to shine, so tailor it to Artemis Clarke Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications
If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Artemis Clarke Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture
Make sure your application speaks to Artemis Clarke Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Artemis Clarke Ltd
Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Artemis Clarke Ltd.
Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
Highlight Your People Skills
A full-time HR role at Artemis Clarke Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Artemis Clarke Ltd and how you would contribute to adapting HR strategies.
Locations
- London
