At a Glance
- Tasks: Lead shift operations in Food & Beverage, ensuring excellent guest service and brand standards.
- Company: Join the Crowne Plaza Belfast team, known for its vibrant hospitality culture.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced pension schemes.
- Other info: Opportunities for training and career growth through Andras Academy.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in Food & Beverage and strong customer service skills required.
The predicted salary is between 28000 - 42000 £ per year.
Location: Crowne Plaza Belfast, 117 Milltown Road, Belfast, Northern Ireland, BT8 7XP.
Full time – £14.50 per hour.
About the role
As an F&B Supervisor you will lead shift operations in the Food & Beverage outlets, support the Conference & Banqueting Department, maintain brand standards and deliver excellent guest service.
Key responsibilities
- Lead the shift, ensuring service standards and operational targets are met.
- Manage staff, provide coaching, and maintain cleanliness and safety.
- Handle guest enquiries and complaints effectively.
- Monitor beverage and food preparation to meet company standards.
- Support the Head of Department in their absence, ensuring smooth operations.
- Ensure compliance with health & safety regulations.
- Track department targets and report on performance.
Required qualifications
- Experience in a Food & Beverage role.
- Proven supervisory experience with a hands‐on approach.
- Strong customer service skills.
- Ability to work under pressure and meet deadlines.
- Excellent communication and organisational skills.
Desired qualifications
- Hospitality supervisory experience.
- At least 5 GCSEs at grade C or above, including Maths and English.
What we offer
- Discounted hotel rates worldwide.
- Health Care Cash Plan.
- Enhanced pension scheme.
- Cycle to work scheme.
- Employee appreciation and social events.
- Annual leave increases with service.
- Training through Andras Academy.
- Additional benefits as listed in the original description.
Equal opportunities
We are an equal opportunities employer and welcome applications from all backgrounds. We are happy to discuss reasonable adjustments during the recruitment process.
Crowne Plaza - Food & Beverage Supervisor in Belfast employer: Andras Hotels
Andras Hotels is an exceptional employer, offering a vibrant work culture in the heart of Belfast. As a Breakfast Chef at the Crowne Plaza, you will benefit from flexible hours, competitive pay, and opportunities for professional growth within a supportive team environment that values excellence in guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Crowne Plaza - Food & Beverage Supervisor in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Andras Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Andras Hotels
Don't be shy about reaching out to Andras Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Crowne Plaza - Food & Beverage Supervisor in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Andras Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Andras Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
