Help Older People Live Independently in Safe, Supportive Communities
Are you passionate about making a real difference to people's lives? Do you thrive in a role where no two days are the same, balancing housing management, customer service and resident wellbeing?
At Alpha Living, we're looking for a compassionate and proactive Development Manager to join our team. This is an exciting opportunity to support older people to live independently while delivering a high-quality housing management service across our sheltered housing developments.
If you enjoy building positive relationships, solving problems and creating welcoming communities, we'd love to hear from you.
About the Role
As a Development Manager, you will be responsible for delivering an excellent, resident-focused housing management service. Working closely with residents, families, partner agencies and colleagues, you'll ensure our developments remain safe, well-managed and vibrant places to live.
You'll be the key point of contact for residents, providing advice and practical support while promoting independence and excellent customer service.
What You’ll Be Doing
Your responsibilities will include:
- Supporting residents with tenancy matters, rent accounts, Housing Benefit and Universal Credit claims.
- Welcoming new residents, carrying out tenancy sign-ups and helping them settle into their new home.
- Promoting developments, conducting viewings and working with referral agencies to maximise occupancy.
- Providing advice on housing options, welfare services and support available to residents.
- Building positive relationships with residents, relatives, advocates and external agencies.
- Identifying safeguarding concerns and making appropriate referrals where necessary.
- Maximising rental income and reducing void turnaround times.
- Carrying out health and safety inspections, fire alarm testing, door entry system checks and property inspections.
- Reporting and monitoring repairs and supervising contractors on site.
- Maintaining accurate records using the Civica CX Housing Management System.
- Developing and reviewing resident support plans.
- Line managing Housekeepers within the development.
- Providing cover for colleagues across other developments when required.
- Supporting residents during emergency situations until appropriate services arrive.
What We’re Looking For
We’re looking for someone who is passionate about delivering outstanding services and who genuinely enjoys working with older people.
- Experience working within social housing.
- Strong written and verbal communication skills.
- Good ICT skills with the ability to use housing management systems.
- Excellent organisational skills and the ability to prioritise a varied workload.
- Ability to work independently and make sound decisions.
- Strong problem-solving skills and the ability to advocate on behalf of residents.
- Commitment to equality, diversity and inclusion.
- Willingness to work flexibly to meet the needs of residents.
- Commitment to continuous professional development.
- Experience within sheltered housing or independent living services.
- Full UK driving licence and access to your own vehicle.
Why Join Alpha Living?
At Alpha Living, people are at the heart of everything we do. We are committed to helping older people live independently for longer in safe, welcoming communities.
Our colleagues are supported to develop, grow and make a genuine difference every day.
Our Values
Our recruitment process reflects the values that guide everything we do.
Bold & Brave
We inspire residents and colleagues to grow, learn, innovate and be the best version of themselves.
Compassionate
We put people first, showing kindness, empathy and respect in everything we do.
Honest
We are open, inclusive and respectful, valuing everyone's voice and encouraging collaboration.
Positive
We focus on solutions, embrace challenges and strive to deliver the very best outcomes for our residents and colleagues.
Everyone should have the opportunity to belong
At Alpha Living, we want our colleagues to reflect the diversity of the communities we serve, and we believe different backgrounds, experiences and perspectives make us a stronger organisation. We are committed to equality of opportunity and to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people from all backgrounds and all sections of our communities. We recruit based on the skills, experience and potential people bring to the role and do not unlawfully discriminate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.We want our recruitment process to be accessible to everyone. If you need a reasonable adjustment at any stage of the recruitment and selection process, please let us know so that we can support you.
Ready to make a difference?
If you’re looking for a rewarding role where you can have a meaningful impact on the lives of older people while developing your career in housing management, we’d love to hear from you.
Closing date: 23 rd October 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, if you are interested, please submit your application as early as pos
23-10-2026
Hours
Competitive
#J-18808-Ljbffr
Sheltered Housing Manager in Sheffield employer: Alpha Living
At Alpha Living, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, all while making a meaningful impact in the lives of older people. With a flexible home-based role, you can enjoy a healthy work-life balance while contributing to safe and supportive communities.
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Housing Manager in Sheffield
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Alpha Living.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Alpha Living? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Alpha Living's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Sheltered Housing Manager role at Alpha Living, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Alpha Living
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Alpha Living operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Alpha Living. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Alpha Living.
