At a Glance
- Tasks: Lead impactful programmes supporting young people from disadvantaged backgrounds across London.
- Company: Action for Children, dedicated to improving lives and promoting equality.
- Benefits: Up to £36,700 salary, 29 days leave, professional development, and discounts.
- Other info: Flexible working, diverse workplace, and opportunities for career growth.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience with youth services and strong leadership abilities required.
The predicted salary is between 36700 - 36700 £ per year.
Location: Hybrid / London – Tower Hamlets, Newham, Barking, Dagenham, Lewisham and Lambeth
Contract: Fixed Term – 12 months, Full Time 37 hours a week (flexibility required, including travel across delivery locations)
Salary: Up to £36,700.00 per annum (according to experience and qualifications) plus London Allowance £3,333.00
Benefits:
- 29 days annual leave plus bank holidays, with up to 5 additional days for continuous service
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity, adoption, and paternity packages
- Pension with up to 7% matched employer contribution and included life insurance
- Blue Light Card eligibility with 15,000 national retailer discounts
- Expenses paid for mileage
About the Role:
The Service Coordinator will lead and deliver a portfolio of impactful employability and early-intervention programmes supporting children and young people from disadvantaged backgrounds across London. You will oversee programme delivery, manage staff, and ensure high-quality support that enables young people to build confidence, develop skills, and progress into education, training, and employment. Working collaboratively with partners, funders and stakeholders, you will ensure programmes are delivered to a high standard, achieve outcomes and continuously improve.
How you'll help to create brighter futures:
- Lead and manage a team of practitioners to deliver engaging, high‑quality programmes to young people.
- Oversee service delivery, ensuring positive outcomes for children and young people based on their assessed needs.
- Provide direct support and intervention where required, including mentoring.
- Build and maintain strong partnerships with schools, employers, funders (e.g. corporate partners) and referral agencies.
- Coordinate programme planning, resourcing and delivery.
- Lead and facilitate multi‑agency meetings, reviews and stakeholder engagement activity.
- Monitor performance, track outcomes and produce reports to inform service improvement.
- Support evaluation and continuous improvement.
- Manage delegated budgets and ensure value for money using organisational procedures.
- Ensure safeguarding, health and safety and quality standards are consistently met.
Let's talk about you, ideally you will have:
- Significant experience working with children and young people (ideally 15–25 years), particularly those facing barriers to progression.
- Experience of leading or coordinating services, programmes or teams in a youth, education or employability setting.
- Strong understanding of youth development, safeguarding and employability pathways.
- Experience of multi‑agency working and relationship building.
- Ability to manage performance, monitor outcomes and produce clear reports.
- Confident in staff supervision, coaching and team development.
- Qualification(s) in youth work, social care, careers guidance or a related field.
What You’ll Bring:
- Passion for improving outcomes for young people.
- Strong leadership, organisational and communication skills.
- Ability to build trusted relationships with young people, colleagues and partners.
- Commitment to equality, diversity and inclusion.
- A proactive approach to service development and continuous improvement.
Good to know:
Please note we are unable to offer visa sponsorship for this role. This role requires a DBS/disclosure check. We welcome applicants who may not meet every requirement but are passionate about the role.
Contact: Sarah Manderfield by email – recruitmentservice@actionforchildren.org.uk quoting reference 13162.
Diversity, Equality and Inclusion:
At Action for Children we are dedicated to building a diverse, inclusive and authentic workplace. We actively encourage applications from Black, Asian, Minority Ethnic and disabled candidates as they are under‑represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under‑represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.
Service Coordinator employer: Action for Children
At Action for Children, we pride ourselves on being an exceptional employer dedicated to creating brighter futures for young people. Our hybrid work model in London allows for flexibility while providing a supportive environment that fosters professional growth through training and development opportunities. With generous benefits including 29 days of annual leave, a strong pension scheme, and a commitment to diversity and inclusion, we empower our employees to make a meaningful impact in the lives of children and young people from disadvantaged backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with young people or in employability programmes. Attend local events or workshops to meet potential colleagues and partners – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion! When you get the chance to chat with hiring managers or during interviews, make sure to express your enthusiasm for improving outcomes for young people. Share personal stories or experiences that highlight your commitment to youth development.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle multi-agency working or performance monitoring. Practise your responses so you can confidently demonstrate your experience and skills when it comes to leading teams and delivering high-quality programmes.
✨Tip Number 4
Apply through our website! We want to see your application, so don’t hesitate to submit it directly. Make sure to tailor your CV and cover letter to highlight your relevant experience in youth work and service coordination – we’re excited to hear from you!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your experience with young people and any relevant qualifications that match the job description. We want to see how you can bring your unique skills to our team!
Show Your Passion:Let your enthusiasm for improving outcomes for young people shine through in your application. Share specific examples of how you've made a difference in similar roles. We love seeing candidates who are genuinely passionate about the work we do!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Action for Children
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you articulate how your background in youth work or employability can contribute to the programmes.
✨Showcase Your Leadership Skills
As a Service Coordinator, you'll be leading a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others and ensure high-quality service delivery, as this is crucial for the role.
✨Demonstrate Your Passion for Youth Development
Be ready to discuss your commitment to improving outcomes for young people. Share personal stories or experiences that showcase your passion for youth development and how you've made a positive impact in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multi-agency collaboration. Think of specific scenarios where you've had to navigate challenges in service delivery or stakeholder engagement, and be prepared to discuss the outcomes.
