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- Tasks: Lead and manage soft services like catering, cleaning, and security for Heineken.
- Company: Join 14forty, a company dedicated to improving workplace environments and prioritising people and planet.
- Benefits: Enjoy a competitive salary, training opportunities, and a diverse, inclusive work culture.
- Other info: Opportunity for training in SIA Licence and First Aid provided.
- Why this job: Be part of a team that values innovation and continuous improvement in facilities management.
- Qualifications: 3+ years in Facilities Management with experience in soft services; IOSH Certificate required.
The predicted salary is between 34000 - 51000 £ per year.
14forty Manchester, England, United Kingdom
14forty Manchester, England, United Kingdom
Monday to Friday role
This is an exciting opportunity to join our 14forty team as a Soft Services Facilities Manager in Manchester for our customer,
Heineken.
We are seeking a Soft Services Facilities Manager with experience in Facilities Management to join our 14forty team. The successful candidate will be responsible for the overall delivery of FM services on the site, the day-to-day liaison with the client stakeholders and budget accountability.
Soft Services Facilities Manager
Up to £42,500 per annum (DOE)
Monday to Friday role
This is an exciting opportunity to join our 14forty team as a Soft Services Facilities Manager in Manchester for our customer, Heineken.
We are seeking a Soft Services Facilities Manager with experience in Facilities Management to join our 14forty team. The successful candidate will be responsible for the overall delivery of FM services on the site, the day-to-day liaison with the client stakeholders and budget accountability.
You will oversee delivery of the following services.
- Catering
- Cleaning
- Security
- Mailroom
- Water
- Grounds Maintenance
- Pest Control
Key Responsibilities
- Manage all FM services to meet SLAs and client requirements.
- Respond promptly to client requests and maintain regular communication.
- Lead and develop FM staff, ensuring up-to-date training and competency.
- Drive continuous improvement to reduce downtime and costs.
- Support service planning and site development with the client and line manager.
- Conduct quality audits to ensure high standards and customer satisfaction.
- Lead client projects, managing stakeholders, subcontractors, and budgets.
- Deliver and support annual budget planning and cost control.
- Ensure compliance with statutory and preventative maintenance schedules.
- Manage asset lifecycle and provide capital expenditure reports.
- Prepare work quotations and secure approvals before proceeding.
- Maintain accurate contract records and prepare monthly reports.
- Ensure health, safety, and statutory compliance within FM services.
Essential
About You:
- 3+ years as a Facilities Manager with experience managing soft services (cleaning and security are essential)
- Experiencing of managing and developing a team.
- Forward thinking with ability to spot potential improvement opportunities.
- IOSH Certificate or Diploma in Health & Safety.
Desirable
- Knowledge of catering operations.
- SIA Licence (we will provide training if required).
- First Aid Trained (we will provide training if required).
About Us
Integrated facilities management services with a purpose.
We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
For more information about careers at 14forty and our benefits please visit: Careers at 14forty
#14Forty
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Facilities Services
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Soft Services Facilities Manager - Manchester employer: 14forty
Contact Detail:
14forty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Facilities Manager - Manchester
✨Tip Number 1
Familiarise yourself with the specific services mentioned in the job description, such as catering, cleaning, and security. Understanding these areas will help you demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with soft services. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Research Heineken and their corporate culture. Tailoring your approach to align with their values and mission can set you apart from other candidates and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your experience in managing teams and driving continuous improvement. Be ready to share specific examples of how you've successfully led projects or initiatives that resulted in cost savings or enhanced service delivery.
We think you need these skills to ace Soft Services Facilities Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities Management, particularly with soft services like cleaning and security. Use specific examples to demonstrate your achievements and how they relate to the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience managing teams and improving service delivery. Show enthusiasm for the opportunity to work with Heineken and how you align with their values.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications such as your IOSH Certificate or Diploma in Health & Safety. If you have training in First Aid or an SIA Licence, include this as well, even if training will be provided.
Showcase Your Communication Skills: Since the role involves liaising with client stakeholders, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships and responded to requests in previous roles.
How to prepare for a job interview at 14forty
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience in Facilities Management, particularly focusing on soft services like cleaning and security. Be prepared to discuss specific examples of how you've successfully managed these services in the past.
✨Demonstrate Leadership Skills
As a Soft Services Facilities Manager, you'll be leading a team. Share your experiences in developing and managing teams, ensuring they are well-trained and competent. Discuss any strategies you've used to motivate your team and drive performance.
✨Prepare for Client Interaction
Since the role involves regular communication with client stakeholders, practice how you would handle client requests and maintain relationships. Think of examples where you've successfully managed client expectations and delivered on service level agreements (SLAs).
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven continuous improvement in your previous roles. This could include reducing downtime, cutting costs, or enhancing service quality. Prepare specific metrics or outcomes that demonstrate your impact in these areas.