Security Concierge & Events Supervisor

We're currently recruiting a dedicated Security Concierge & Events Supervisor to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week. As the Security Concierge & Events Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

As the Security Concierge & Event Supervisor, you will be responsible for maintaining a safe, secure, and welcoming environment across the campus. You will provide day to day leadership to the security & Front of House team, ensure effective operational delivery, and play a central role in the organisation and smooth execution of campus events. This position requires strong communication skills, a customer focused mindset, and the ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Working with the Facilities Manager to deliver security services to contractual standards.
• Ensure effective supervision across a 24/7 operation.
• Ensure compliance with written security protocols.
• Ensure all shifts correctly record incidents and activities.
• Complete quarterly security reviews and monthly risk reports.
• Support MBR & QBR reviews and complete required actions.
• Escalate breaches or failings immediately.
• Ensure correct use of helpdesk and processing of jobs.
• Manage agency staff onboarding and checks.
• Maintain HSE compliance and incident reporting.
• Support labour strategies and maintain client relationships.
• Ensure training and certification records are complete.
• Ensure compliance with site security protocols and H&S regulations.
• Oversee CCTV, access control, and conduct regular patrols.
• Respond promptly to alarms and emergencies.
• Maintain accurate daily records, incident logs and reports.
• Supervise reception and concierge services.
• Manage visitor registration, meeting room bookings, and tenant enquiries.
• Act as main point of contact for conferences and events.
• Coordinate event setup, catering, logistics, and breakdown.
• Monitor crowd control and safety during events.
• Conduct post‐event evaluations and present findings.

Qualifications

Our ideal Security Concierge & Events Supervisor will:

Essential

• Proven track record supervising security teams across multi‐site or large operations.
• Experience working with multiple teams and subcontractors.
• Strong day‐to‐day security service delivery experience.
• Effective communication with clients and management.
• Commercial awareness and understanding of the security market.
• Excellent communication and presentation skills.
• IT literate.

Desirable

• Recognised security qualifications.
• Facilities Management background.
• Knowledge of health & safety regulations.
• Knowledge of security management methods.
• Self‐motivated and adaptable to change.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!