At a Glance
- Tasks: Lead Cleaning, Security and Catering services across multiple sites while driving excellence.
- Company: Join 14forty, a company dedicated to making workplaces better and fostering talent.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Diverse and inclusive culture that values every team member's unique talents.
- Why this job: Make a real impact by shaping a best-in-class workplace experience.
- Qualifications: Experience in Facilities Management and strong leadership skills required.
The predicted salary is between 48000 - 48000 £ per year.
Salary: £48,000 per annum
Location: Oldham, Heywood & Manchester (predominantly based at the Oldham site)
Working Pattern: Monday to Friday, with flexibility to support operational requirements across varying shift patterns. This is a fully site-based role, five days per week.
We're looking for a highly visible and hands-on Contract Manager to lead the delivery of Cleaning, Security and Catering services across two distribution centres and a corporate office location. This is a demanding but highly rewarding role for an experienced operational leader who thrives on being out with their teams, supporting Heads of Department, improving standards and identifying innovative ways to enhance the customer experience. You'll be a strong people manager with the ability to balance operational priorities, client expectations and administrative responsibilities, while ensuring service excellence is delivered every day.
If you're passionate about leading people, driving continuous improvement and creating high-performing teams, we'd love to hear from you.
What You'll Be Doing
- Leading Cleaning, Security and Catering operations across three sites.
- Acting as the visible operational lead, spending time with frontline teams and supporting Heads of Department to deliver outstanding service.
- Using your technical cleaning expertise to drive standards, compliance and operational best practice.
- Identifying innovative ways to improve service delivery, efficiency and customer experience across all service lines.
- Managing, coaching and developing Heads of Department and frontline teams to create a high-performance culture.
- Ensuring contractual obligations, KPIs, SLAs and statutory compliance requirements are consistently achieved.
- Building strong relationships with key client stakeholders and acting as a trusted operational partner.
- Managing employee engagement, performance, succession planning and the wider employee lifecycle.
- Taking ownership of budgets, labour management and P&L performance.
- Effectively prioritising your time across multiple sites to ensure operational visibility and service consistency.
What We're Looking For
- Proven multi-site Facilities Management experience, ideally within distribution, logistics or corporate environments.
- Strong technical knowledge of Cleaning operations, standards and compliance requirements.
- Experience leading soft service teams across Cleaning, Security and Catering environments.
- A visible, hands-on leadership style with a passion for coaching and developing people.
- Demonstrable experience driving continuous improvement and introducing innovative solutions that enhance operational performance.
- Excellent organisational and time management skills with the ability to balance operational, commercial and administrative responsibilities.
- Strong commercial awareness with experience managing budgets and contract performance.
- Excellent stakeholder management and client relationship skills.
- SIA Licence (or willingness to obtain).
- IOSH qualification (or willingness to work towards).
- Full UK driving licence and ability to travel regularly between sites.
Why Join Us?
This is an opportunity to take ownership of a high-profile contract where you'll have genuine influence over service delivery, team development and client satisfaction. You'll play a key role in shaping a best-in-class workplace experience while leading teams that make a real difference every day.
At 14forty, we’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
Site Based Contract Manager - Oldham employer: 14forty
At 14forty, we pride ourselves on being an exceptional employer that champions a people-first culture, particularly in our Oldham location. With a strong focus on employee development, we offer numerous growth opportunities and foster a collaborative environment where innovation thrives. Join us to lead impactful teams in delivering outstanding service while enjoying a flexible work pattern and the chance to make a real difference every day.
