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- Tasks: Welcome visitors, manage security, and provide exceptional customer service.
- Company: Join a dynamic team at a leading security-focused organisation.
- Benefits: Enjoy healthcare checks, mental health support, and career development opportunities.
- Other info: Flexible working environment with a focus on diversity and inclusion.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Experience in reception, strong communication skills, and IT proficiency.
The predicted salary is between 24000 - 30000 £ per year.
Location: Whiteley
Hours: Full-time, Monday-Friday, 11:00-19:00
We are looking for a professional and confident Receptionist with a security focus to join our client’s site-based team. This is a front-line role where you’ll be responsible for creating a welcoming first impression while ensuring a safe and secure environment for all visitors, staff, and stakeholders.
Working as part of a two-person reception and security team, you’ll deliver exceptional customer service while supporting site security through access control, monitoring, and liaison with key site contacts.
Key Responsibilities
- Welcome and sign in visitors, issuing passes and managing guest records in line with GDPR
- Monitor site access, CCTV, and entry/exit points using a controlled access system
- Maintain site security, reporting and escalating any suspicious activity
- Manage reception duties including calls (via Teams), meeting room bookings, and diary coordination
- Act as a key holder, opening and closing the building as required
- Keep reception and meeting spaces clean, organised, and fully stocked
- Provide administrative support, including ordering stationery and coordinating catering
- Arrange taxis, pool vehicle bookings, and support site visits and client meetings
- Support the Facilities Manager with the day-to-day operation of the building
- Respond flexibly to ad-hoc requests and represent the business professionally at all times
About You
- Experienced in a busy, professional reception or front-of-house environment
- Strong customer service and communication skills
- Highly organised with good attention to detail and timekeeping
- Comfortable working independently as well as part of a small team
- Confident using IT systems including Outlook, Word, Excel, and access control systems
- Calm, discreet, and professional when handling sensitive or secure situations
Desirable
- Experience working in a lockable or secure facility
- SIA Licence (or willingness to apply upon offer)
- Prepared to undergo UK Security Clearance
Full training will be provided. Most important is the right attitude, flexibility, and commitment to providing a safe, welcoming, and professional service.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:
- Aviva Digicare - Free annual healthcare check
- Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
- Perks at Work - Access to exclusive benefits and wellbeing resources
- Career training & development opportunities - Including Apprenticeships and Career Pathways
- Earn up to £500 when you refer a friend
- Comprehensive pension scheme and life assurance
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Receptionist in Fareham employer: 14forty
Contact Detail:
14forty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Fareham
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Receptionist, especially around customer service and security.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. A smart outfit can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Fareham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in reception or front-of-house roles. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your customer service expertise!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so use bullet points where possible and avoid long-winded sentences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 14forty
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with tasks like managing visitor access, handling calls, and maintaining security protocols. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a front-line role, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations with professionalism and calmness.
✨Demonstrate Attention to Detail
In this role, being organised and detail-oriented is crucial. During the interview, mention specific instances where your attention to detail made a difference, whether it was in managing schedules or ensuring security protocols were followed. This will reassure them that you can handle the responsibilities effectively.
✨Prepare Questions About Security Protocols
Since the role has a strong security focus, come prepared with questions about their security measures and protocols. This shows that you take the role seriously and are ready to contribute to a safe environment. It also gives you insight into how they operate and what will be expected of you.