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- Tasks: Lead a team to deliver top-notch facilities management services and exceed client expectations.
- Company: Join a forward-thinking company dedicated to improving workplace environments.
- Benefits: Competitive salary, excellent career development opportunities, and a supportive work culture.
- Why this job: Make a real impact by shaping workplace strategies and driving operational excellence.
- Qualifications: 3+ years in facilities management, strong leadership skills, and a passion for innovation.
- Other info: Diversity is our strength; we value every talent and background.
The predicted salary is between 44000 - 66000 £ per year.
Key Account Manager
Up to £55,000 per annum (DOE)
You will be based out of the main site in Preston, however the remit of the role also includes sites in Warwick, Warrington and Dartford.
Are you an experienced leader in Workplace & Facilities Management who thrives on exceeding expectations and driving operational excellence? We are looking for a results-driven Key Account Manager to take the reins of a key account, inspire a high-performing team, and deliver exceptional service for our clients and end users. Reporting directly to the Key Account Director, you will be instrumental in shaping strategy, driving performance, and strengthening client partnerships. In return, we offer a competitive salary, excellent development opportunities, and the chance to grow your career within a forward-thinking business.
The Role
As Key Account Manager, you will lead our services delivering Total Facilities Management (TFM) solutions. You will nurture and grow client relationships, ensure full contractual compliance, and meet key financial and operational targets. Your ability to translate high-level strategy into day-to-day excellence will be key to your success. You will also help our customer develop world class workplace solutions to provide a dynamic workspace that promote effective and collaborative working.
Key Responsibilities
- Lead and inspire a team to deliver outstanding FM services aligned to SLAs and KPIs
- Ensure 100% statutory compliance through proactive third-party contractor management
- Build and maintain strong client and stakeholder relationships
- Drive contract performance, financial reporting, and continuous improvement initiatives
- Develop and maintain robust reporting structures, including monthly client reports and KPIs
- Oversee labour strategy, HSE compliance, and business continuity plans
- Support the development of new business proposals and contract retention strategies
- Deliver governance, communication, and performance briefings (monthly, quarterly, annually)
About you
Essential:
- 3+ years’ senior-level experience managing TFM contracts including technical services
- Possess a strong can-do attitude and have the tenacity to investigate new service solutions and present effective business cases to our customer
- Strong leadership with a passion for innovation and service excellence
- Proven track record in change management and operational improvement
- Knowledge in developing and delivering sustainable innovations within a corporate environment
- Financial acumen with experience managing performance targets and budgets
- Excellent stakeholder engagement and communication skills
- A strong knowledge of workplace strategies
- IOSH/NEBOSH
- Full UK Driving License
Desirable:
- IWFM qualification or similar (or working towards)
About Us
Integrated facilities management services with a purpose.
We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
For more information about careers at 14forty and our benefits please visit: Careers at 14forty
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
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Facilities Account Manager - Preston employer: 14forty
Contact Detail:
14forty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Account Manager - Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application today!
We think you need these skills to ace Facilities Account Manager - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing TFM contracts and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about facilities management and how you can drive operational excellence. Be sure to mention specific achievements that demonstrate your capabilities.
Showcase Your Leadership Skills: As a Key Account Manager, you'll be leading a team. Make sure to highlight your leadership experience and any successful projects where you inspired your team to exceed expectations. We love seeing examples of innovation and service excellence!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at 14forty
✨Know Your Stuff
Make sure you understand the ins and outs of Total Facilities Management (TFM) and how it applies to the role. Brush up on your knowledge of statutory compliance, financial reporting, and client relationship management. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team to exceed expectations or implemented innovative solutions. This is your chance to demonstrate your leadership style and how it aligns with the company's values.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges in the role. For instance, how would you manage a difficult client or ensure compliance across multiple sites? Practising these scenarios will help you articulate your thought process and problem-solving skills effectively.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the company’s future plans, their approach to innovation in workplace strategies, or how they measure success in this role. Engaging with your interviewer shows your genuine interest and helps you assess if the company is the right fit for you.
