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For Companies At a Glance
- Tasks: Support operations by managing reports, meetings, and client relationships.
- Company: Join 14forty, a leader in facilities management with a focus on teamwork.
- Benefits: Enjoy free meals, parking, and Starbucks coffee on site.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Experience in facilities management and strong IT skills required.
- Other info: Flexible working hours and opportunities for career growth await you.
14forty Birmingham, England, United Kingdom
Contract Support Manager – Rubery
Location: Head Office in Rubery, Birmingham
Hourly Rate: £15.77 per hour
Working Pattern: 20 hours per week, ideally over 5 days but open to flexibility
Benefits
- Free breakfast and lunch available on site
- Free parking and EV charging
- Starbucks coffee outlet
Your Key Responsibilities Will Include
- Prepare client review packs, KPI statistics, and quarterly performance reports with trend analysis (Excel, PowerPoint, etc.).
- Maintain personnel files (P files).
- Support internal and external meetings, including minute taking and document management.
- Manage IT service requests and the reward & recognition voucher scheme (in line with HMRC and Compass processes).
- Arrange travel and accommodation for the management team.
- Maintain accurate contract documentation and support with contract variations.
- Deliver excellent customer service and ensure high standards of accuracy in all reporting.
- Build effective relationships with clients, account teams, and central departments.
- Handle queries and calls promptly and professionally.
About You
- Previous facilities management experience
- Previous expose to management reporting
- Good commercial acumen
- Strong IT skills – in particular Excel & Powerpoint
- Strong leadership and operational management skills
- Excellent problem-solving and decision-making abilities
- Strong communication and stakeholder management skills
Seniority level: Entry level
Employment type: Part-time
Job function: Information Technology
Industries: Facilities Services
Job Reference: com/0310/90506001/52640245/WJ #14Forty
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Contract Support Manager - Rubery employer: 14forty
Contact Detail:
14forty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Manager - Rubery
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Contract Support Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to facilities management and operational support. We recommend using the STAR method to structure your answers, showcasing your problem-solving skills and leadership experience.
✨Tip Number 3
Don’t forget to research the company culture at 14forty! Understanding their values and how they celebrate diversity can help you tailor your responses during interviews and show that you’re a great fit for their team.
✨Tip Number 4
Apply through our website for the best chance of landing that role! It’s a straightforward process, and we love seeing applications directly from motivated candidates like you. Plus, it shows you’re genuinely interested in joining us!
We think you need these skills to ace Contract Support Manager - Rubery
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Support Manager role. Highlight your relevant experience in facilities management and any skills that match the job description, like your IT prowess with Excel and PowerPoint.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your problem-solving abilities and leadership skills. Use numbers and examples to show how you’ve made a positive impact in past positions.
Be Professional Yet Personable: While it’s important to maintain professionalism in your written application, don’t be afraid to let your personality shine through. We love candidates who can communicate effectively and build relationships, so show us your friendly side!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at 14forty
✨Know Your Numbers
As a Contract Support Manager, you'll be dealing with KPIs and performance reports. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of your work that showcase your analytical abilities.
✨Master the Art of Communication
Strong communication is key for this role. Prepare to demonstrate your ability to build relationships and handle queries effectively. Think of specific instances where you’ve successfully managed stakeholder expectations or resolved conflicts.
✨Showcase Your Problem-Solving Skills
Expect questions about how you tackle challenges. Have a few scenarios in mind where you identified a problem, implemented a solution, and achieved a positive outcome. This will highlight your decision-making abilities and operational management skills.
✨Be Ready to Discuss Flexibility
Since the role offers flexibility in working hours, be prepared to talk about your availability and how you can adapt to the needs of the team. Show that you're open to adjusting your schedule to ensure smooth operations.