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- Tasks: Run skill games and deliver top-notch customer service in a fun theme park.
- Company: Join HB Leisure, a global leader in amusement attractions across 100+ theme parks.
- Benefits: Enjoy competitive pay, bonuses, gym discounts, and access to a private GP.
- Why this job: Experience a vibrant work culture with travel opportunities to amazing locations worldwide.
- Qualifications: Must have great communication skills, reliability, and a positive attitude.
- Other info: Part-time, seasonal roles available; apply early to secure your spot!
Customer Service (Games) – West Midlands Safari Park – Bewdley, Worcestershire HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries . We like to do things differently here at HB Leisure , we don\’t just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe ! If a desk isn’t for you, then you are for us, so why don\’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career! We are currently recruiting for 10 Customer Service Assistant\’s (Games Host) to join us on a part-time, seasonal basis so be sure to apply early to avoid disappointment. As a Customer Service Assistant (Games Host) , you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games! In return we will offer you: Competitive rates of pay Daily Bonus Scheme Recommend A Friend – Earn up to £250.00! (Subject to T&C\’s) Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more! Long Service Award Scheme Winter Opportunities between your Seasonal Contract Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations Person Specification: Great customer service, communication skills and a positive, outgoing personality Honest, reliable and a responsible individual with strong work ethic Are able to offer good availability on weekdays and weekends (including bank holidays) Be able to follow instructions and comply with all company standards Have reliable transportation – due to the location of the site
Customer Service (Games) - West Midlands Safari Park - Bewdley, Worcestershire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service (Games) - West Midlands Safari Park - Bewdley, Worcestershire
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us during the application process, let your passion for helping others shine through. Share any relevant experiences where you made a positive impact on someone's day.
✨Tip Number 2
Highlight your availability! Since we need team members who can work on weekdays, weekends, and bank holidays, make sure to communicate your flexible schedule clearly. This will demonstrate your commitment to the role.
✨Tip Number 3
Be ready to showcase your personality! We’re looking for outgoing individuals, so be prepared to engage in a friendly conversation. Practice sharing fun stories or experiences that reflect your positive attitude.
✨Tip Number 4
Research our company culture! Familiarize yourself with HB Leisure and our unique approach to customer service. This knowledge will help you align your responses with our values and show that you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Service (Games) - West Midlands Safari Park - Bewdley, Worcestershire
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your customer service experience in your application. Use specific examples that showcase your communication skills and ability to create a fun environment for guests.
Show Your Personality: Since the role requires a positive and outgoing personality, let your unique character shine through in your cover letter. Share anecdotes that reflect your enthusiasm and approach to customer interactions.
Availability and Reliability: Clearly state your availability for weekdays, weekends, and bank holidays in your application. Highlight any previous roles where you demonstrated reliability and a strong work ethic.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant experiences that relate to running games and providing excellent customer service, ensuring it stands out to the hiring team.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a fun experience for guests.
✨Demonstrate Your Communication Skills
Since this position requires great communication skills, be prepared to showcase your ability to engage with people. Practice clear and friendly responses to common interview questions, and consider role-playing scenarios where you might need to interact with guests.
✨Highlight Your Reliability and Work Ethic
The company values honesty and reliability, so be ready to discuss your work ethic. Provide examples of times when you've been dependable, especially in fast-paced or challenging environments.
✨Be Ready to Discuss Your Availability
Since the role requires good availability on weekdays and weekends, be upfront about your schedule. Show that you're flexible and willing to work during busy periods, including bank holidays, to meet the needs of the park.
