Night Duty Manager - Courtyard by Marriott Sheffield

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

Opening soon, Courtyard by Marriott Sheffield is a brand-new 150-bedroom hotel perfectly located between Sheffield and Rotherham. Set within a growing business park and the new Waverley residential development, and just 10 minutes from Meadowhall, the hotel is ideally placed to attract both corporate and leisure guests. The hotel features stylish rooms across five floors, a fully equipped residents' gym, one meeting room, and an on-site car park. Our all-day Bistro & Bar is expected to become a key dining spot in the area. As part of the globally respected Marriott brand, this property offers the opportunity to be part of a world-class hospitality team.

You will have access to a benefits package we believe truly works for our people:

• A competitive hourly rate of up to £15.17, alongside a structured 4-on-4-off shift pattern designed to enhance your work-life balance.
• Discounted hotel room rates for you and your friends & family.
• An additional days leave for your birthday.
• Enhanced Maternity, adoption & shared parental leave.
• Course Sponsorship.
• 30% F&B discount at RBH hotels.
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
• Flexible working arrangements.
• Wagestream - choose how and when you get paid.
• Employee Assistance Programme.
• Social and wellness events and activities all year round.
• Free meals on duty saving you over £1000 per year.
• And much much more!

What you'll be doing:

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges.
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies.
• Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience.
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety.
• Collaborate with the front office and accounting teams to address any issues identified during the night audit.
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded.
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments.
• Lead nights room service operations.
• Manage night team members.
• Ensure the hotel is set for the following day for a smooth operation.

What we need from you:

• Previous experience in hospitality or finance roles, with an understanding of accounting principles.
• Strong attention to detail and accuracy, particularly in financial reconciliation.
• Good communication skills and the ability to handle guest enquiries professionally.
• Basic IT skills and familiarity with property management systems (PMS).
• Flexibility to work night shifts and the ability to remain focused and productive.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.