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- Tasks: Lead the F&B and Reception team to create a welcoming service experience.
- Company: Join Holiday Inn Express, a vibrant hotel brand focused on guest satisfaction.
- Benefits: Enjoy discounted hotel stays, flexible work, and free meals on duty!
- Why this job: Be part of a lively team, develop leadership skills, and make guests smile.
- Qualifications: Looking for a people person with food and beverage experience and strong communication skills.
- Other info: Celebrate your birthday with an extra day off and enjoy wellness events year-round.
The predicted salary is between 24000 - 36000 £ per year.
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Lead the F&B and Reception team with a positive vibe, helping create a welcoming and seamless service experience.
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Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
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Support and guide the team, helping with training and encouraging everyone to deliver their best.
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Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
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Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
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Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
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Help with scheduling and shift planning, making sure the team is prepared and ready to go.
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Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
WHAT WE NEED FROM YOU
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A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.
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Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
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Quick thinking and problem-solving skills to handle guest needs on the fly.
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Organised and adaptable, managing multiple tasks with ease.
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A team player through and through, ready to jump in wherever needed to support the crew.
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High energy and a flexible attitude, thriving in a fast-paced, lively setting.
You will have access to a benefits package we believe truly works for our people
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Discounted hotel room rates for you and your friends & family
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An additional day’s leave for your birthday
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Enhanced Maternity, adoption & shared parental leave
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Course Sponsorship
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30% F&B discount at RBH hotels
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Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
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Flexible working arrangements
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Wagestream – choose how and when you get paid
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Life Insurance
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Employee Assistance Programme
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Social and wellness events and activities all year round
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Free meals on duty saving you over 1000 per year
And much much more!
Duty Manager - Holiday Inn Express Barrow in Furness employer: RBH Hospitality Management
Contact Detail:
RBH Hospitality Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Holiday Inn Express Barrow in Furness
✨Tip Number 1
Show your passion for hospitality! When you interact with us during the application process, let your enthusiasm for creating a welcoming environment shine through. Share specific examples of how you've positively impacted guest experiences in previous roles.
✨Tip Number 2
Demonstrate your leadership skills! We’re looking for someone who can motivate and energize a team. Be ready to discuss times when you’ve successfully led a team or resolved conflicts, showcasing your ability to keep things running smoothly.
✨Tip Number 3
Highlight your problem-solving abilities! In a fast-paced environment like ours, quick thinking is crucial. Prepare to share examples of how you've handled unexpected challenges or guest requests effectively.
✨Tip Number 4
Emphasize your adaptability! We value team players who can manage multiple tasks. Think of situations where you’ve had to juggle various responsibilities and how you maintained organization and focus under pressure.
We think you need these skills to ace Duty Manager - Holiday Inn Express Barrow in Furness
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position. Highlight key responsibilities and required skills, such as leadership in F&B and reception, strong communication, and problem-solving abilities.
Tailor Your CV: Customize your CV to reflect relevant experience in food and beverage management. Emphasize any leadership roles you've held and specific achievements that demonstrate your ability to motivate a team and handle guest requests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention how you can contribute to creating a positive service experience and how your quick thinking and organizational skills will benefit the team.
Highlight Teamwork and Flexibility: In both your CV and cover letter, emphasize your ability to work as a team player and your flexibility in a fast-paced environment. Provide examples of how you've successfully managed multiple tasks and supported your colleagues in previous roles.
How to prepare for a job interview at RBH Hospitality Management
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading the F&B and Reception team. Be prepared to share examples of how you've successfully motivated and guided a team in the past. Highlight your ability to create a positive atmosphere and encourage others to deliver their best.
✨Demonstrate Problem-Solving Abilities
Quick thinking is crucial in this role. Think of specific instances where you've handled guest requests or resolved issues on the spot. This will showcase your ability to keep the service upbeat and responsive, which is key for the position.
✨Emphasize Communication Skills
Strong communication is essential for coordinating with the kitchen and bar, as well as motivating your team. Prepare to discuss how you effectively communicate with different departments and ensure smooth operations during busy shifts.
✨Be Ready to Discuss Flexibility and Adaptability
The job requires managing multiple tasks in a fast-paced environment. Share examples of how you've adapted to changing situations and maintained organization under pressure. This will demonstrate that you're a team player who thrives in lively settings.