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- Tasks: Support clients in finding accommodation and managing their needs in a dynamic environment.
- Company: Join Nacro, a leading social justice charity with over 50 years of impactful community work.
- Benefits: Enjoy 25 days holiday, flexible working, and a £1,000 retention bonus after 9 months.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the criminal justice field.
- Qualifications: Must have a full UK driving license and a genuine interest in helping others.
- Other info: Open to applicants with lived experience of the criminal justice system.
Housing Support Worker
Job Type: Permanent Full -Time
Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours) – this role is also eligible for a one-off retention payment of £1000 upon successfully completing 9 months service
The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff subject to qualifying eligibility of service and not being under notice at the qualifying date
Full Time: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00
Location: Nottingham
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Nacro currently has an exciting Female Only Support Worker opportunity within a fast paced Ministry of Justice commissioned contract Community Accommodation Services (CAS2) provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward!
You will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their CAS2 placement. You will manage a caseload of clients in properties in your allocated patch Nottingham
You will carry out property inspections and report repairs promptly to ensure we provide quality homes for our clients. You will be required to travel for training and team meetings, and be flexible to cover other
Making a difference
The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice. Operating in every region across England and Wales. CAS-2 provide accommodation, support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently Nacro s largest single contract and is set to grow by 60% over the next 18 months!
What will you be doing:
In this role no two days are ever the same and you will have the opportunity to make an impact and a difference for our service users and wider communities. Managing your diary to meet the requirements of the role, you ll meet with service users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and court staff to best support our service users. You ll also need to be able to help our service users with applying for Housing Benefit and paying rent etc. All of our properties require to meet the Decent Homes Standard and to do that you ll need great attention to detail to ensure that our homes are clean, tidy and all repairs are reported and actioned, so they are readily available for our service user to move into.
People who love this role are:
- Resilient doesn t take the events of the day home with them, undertakes activity to care for own wellbeing.
- Curious will ask questions to understand before finding solutions or signposting.
- Emotionally intelligent – Perceptive to human behaviour, instinctively knows when something isn t right.
- Has a level of self-confidence and knows own limitations. Positive outlook enthusiastic and willing to learning.
- Warm personality, smiles and gives appropriate eye contact, demonstrates.
- Demonstrates team working and supports peers. Combines efforts with others
- Personal values match those of Nacro.
What are we looking for:
- Genuine interest in people wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation. Listening, asking questions to confirm understanding, clear and concise, doesn t always accept the status quo. Uses common sense to help make decisions.
- Acts with integrity and within professional boundaries in the service users’ best interests and Nacro. Knows when to escalate issues or concerns, and to ask for help.
- Able to manage competing priorities manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pays attention to the detail.
- ICT literate training will be given for our systems, need to be able to use outlook, word and excel at a basic level.
Non-Negotiables – Without these things you would find it very challenging to complete the job role.
- Full clean UK Driving licence
- Access to vehicle – you will be reimbursed for your mileage at 45p per mile.
- Willing to undertake extensive travel for business.
- Business car insurance will be required if appointed for the post.
- An enhanced DBS check will be required for this role. as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
- We welcome applications from individuals with lived experience of the criminal justice system, and having a criminal record will not necessarily preclude you from being successful in your application.
Rewards and Benefits-
- 25 days holiday + bank holidays
- Free eye test and £50 contribution towards glasses
- Employee assistance programme
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
If you have any questions or would like to have an informal chat regarding the role, please email (url removed)>
This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.
Request for Visa Sponsorship NOT AVAILABLE FOR THIS VACANCY
There is strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.
Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarize yourself with the Ministry of Justice's Community Accommodation Services (CAS2) program. Understanding its goals and how it operates will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in social work or support roles, especially those involving vulnerable populations. Be ready to share specific examples of how you've made a positive impact in similar situations.
✨Tip Number 3
Prepare to discuss your approach to managing competing priorities and your organizational skills. This role requires flexibility and the ability to juggle multiple tasks, so showcasing your time management strategies will be beneficial.
✨Tip Number 4
Since this position involves working closely with clients, practice demonstrating your emotional intelligence and communication skills. Think of scenarios where you've effectively interacted with diverse individuals and how you adapted your style to meet their needs.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Support Worker position. Understand the key responsibilities and required skills, such as managing a caseload and working with clients in the criminal justice system.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous work in social services, support roles, or experience with vulnerable populations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by individuals in the criminal justice system. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Qualifications: If you have any qualifications related to social work, community support, or similar fields, make sure to mention them. Also, include your full UK driving license and access to a vehicle, as these are essential for the role.
How to prepare for a job interview at Nacro
✨Show Your Passion for Social Justice
Make sure to express your genuine interest in helping individuals within the criminal justice system. Share any relevant experiences or motivations that drive you to work in this field, as it aligns with Nacro's mission.
✨Demonstrate Emotional Intelligence
Prepare examples that showcase your ability to understand and respond to the emotions of others. Highlight situations where you've successfully navigated challenging interactions, as this role requires a high level of emotional awareness.
✨Highlight Your Organizational Skills
Discuss how you manage competing priorities and keep track of your tasks. Provide specific examples of how you've organized your workload in previous roles, as this is crucial for managing a caseload effectively.
✨Be Ready to Discuss Communication Styles
Since the role involves interacting with diverse individuals, be prepared to talk about how you adapt your communication style to meet different needs. Share instances where you've successfully tailored your approach to connect with various audiences.
