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- Tasks: Supervise F&B Assistants, ensuring smooth operations in the restaurant, bar, and room service.
- Company: Crowne Plaza Docklands offers upscale experiences with stunning waterfront views in East London.
- Benefits: Enjoy discounted hotel rates, flexible working, free meals, and wellness events throughout the year.
- Why this job: Join a dynamic team focused on exceptional guest experiences in a vibrant hotel environment.
- Qualifications: Looking for a people person with food and beverage experience and strong communication skills.
- Other info: Be part of a top-rated workplace that values diversity and individual growth.
The predicted salary is between 28800 - 43200 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL What you'll be doing... To supervise the F&B Assistants, ensuring the smooth running of the Restaurant, Bar, Room Service and the Conference and Banqueting on a day-to-day basis according to business levels, company and hotel standards. To keep the food and beverage outlet areas clean, meeting food hygiene regulations. To provide friendly, responsive service to create an exceptional experience for all our customers according to brand standards.
Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience. Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy. Support and guide the team, helping with training and encouraging everyone to deliver their best. Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive. Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating. Monitor stock levels and assist with inventory, ensuring we're set up for success every shift. Help with scheduling and shift planning, making sure the team is prepared and ready to go. Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
WHAT WE NEED FROM YOU A natural people person who's excited to take on a leadership role, with some experience in food and beverage. A strong presence on the floor. Strong communication skills, able to motivate and energise team members while keeping things running smoothly. Quick thinking and problem-solving skills to handle guest needs on the fly. Organised and adaptable, managing multiple tasks with ease. A team player through and through, ready to jump in wherever needed to support the crew. High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Food & Beverage Supervisor - Crowne Plaza Docklands employer: RBH Hospitality Management
Contact Detail:
RBH Hospitality Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor - Crowne Plaza Docklands
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to exceptional guest experiences and a positive team atmosphere will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and energise staff will resonate well with the hiring managers.
✨Tip Number 3
Research the local area, especially the Royal Docks and nearby attractions. Being knowledgeable about the location can help you engage in meaningful conversations during your interview and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your problem-solving skills and quick thinking. Think of specific instances where you've handled guest requests or resolved issues effectively, as this is crucial for the Food & Beverage Supervisor role.
We think you need these skills to ace Food & Beverage Supervisor - Crowne Plaza Docklands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Supervisor. Highlight your relevant experience in supervising teams and managing food and beverage operations in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any previous experience in hospitality or food service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for the role. Mention specific examples of how you've successfully led teams or improved guest experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at RBH Hospitality Management
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific experiences that highlight your love for providing exceptional guest experiences, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Since the role requires supervising a team, be prepared to discuss your leadership style. Provide examples of how you've motivated and guided team members in previous roles, showcasing your ability to create a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as handling difficult guest situations or managing busy shifts. Think of past experiences where you successfully navigated challenges and be ready to share those stories.
✨Know the Company and Its Values
Research Crowne Plaza Docklands and RBH's commitment to diversity, sustainability, and employee wellbeing. Being knowledgeable about the company will show your genuine interest and help you connect your values with theirs during the interview.
