Temporary Accommodation Officer

Temporary Housing Options Advisor

Position: Housing Options Advisor (Temporary Accommodation)
Contract: 3 months with potential for extension
Location: Based locally, with travel as needed
Pay: 19 – 21 per hour (paid via umbrella)

We are representing a client of ours in the housing sector, seeking an experienced Housing Options Advisor to support their team on a temporary basis. This role is ideal for someone committed to helping individuals and families secure stable housing solutions and preventing homelessness.

Role Overview:

• As a Housing Options Advisor, you will deliver customer-focused services, offering essential advice and support to prevent homelessness and help individuals find temporary accommodation. You will engage with residents, work closely with housing providers, and maintain detailed records to ensure smooth service delivery.

Key Responsibilities:

• Serve as a Housing Options Advisor, proactively providing advice to prevent homelessness and managing the Homeless Prevention Fund.
• Facilitate temporary housing solutions for those in need, handling administrative tasks and supporting housing benefit applications.
• Work as a Housing Options Advisor with a focus on customer care, addressing sensitive situations with empathy and professionalism.
• Connect with residents who require assistance with the housing process, helping them access alternative accommodations or guiding them through available support services.
• Participate in agency and partnership meetings, ensuring our client’s services reach those who need them most.

Qualifications and Skills:

• Prior experience as a Housing Options Advisor or in a similar, customer-focused housing role.
• Strong communication skills, particularly in handling sensitive matters with tact and professionalism.
• Knowledge of housing law, homelessness prevention, and support services.
• Ability to manage data efficiently and collaborate effectively across teams.

If this candidate is of interest please give Tiyana a call on (phone number removed) or click apply!