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For Companies At a Glance
- Tasks: Lead the Engineering Service Division, managing productivity, quality, and customer concerns.
- Company: Join a top provider of integrated solutions in Belfast, known for quality and innovation.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team environment.
- Why this job: Make an impact in a dynamic role while advancing your career in engineering.
- Qualifications: Strong leadership, critical thinking, and a minimum of three years in engineering required.
- Other info: Opportunity for training and strategic involvement with company growth.
The predicted salary is between 36000 - 60000 £ per year.
Requirement for an Operations Manager in Belfast
Your new company
Your new company is a leading provider and manufacturer of integrated solutions, with a strong presence in Belfast and the whole of Northern Ireland. The company is committed to delivering high-quality services and innovative solutions to their clients, with a dedicated team maintaining the highest standards of safety, productivity, and customer satisfaction.
Your new role
As the Service Operations Manager, you will oversee the overall operations of the Engineering Service Division. Your primary responsibilities will include managing productivity, quality control, and safety measures. You will serve as the main point of contact for customer concerns, ensuring efficient and effective operations. Additionally, you will work closely with the Director to implement policies and procedures, manage inventory, and contribute to strategic planning.
What you’ll need to succeed
To be successful in this role, you will need strong leadership skills, critical thinking abilities, and a focus on customer service. You should have experience of managing staff, budgets, and operational processes. Key competencies include decision-making, problem-solving, and effective communication. An electrical background is essential, and you should also have a minimum of three years of engineering experience and commercial awareness.
What you’ll get in return
In return, you will receive a competitive salary and benefits package. You will have the opportunity to work with a dynamic team in a supportive environment. The company is committed to your professional development and offers opportunities for training and career advancement. You will play a crucial role in driving the success of the Engineering Service Division and contributing to the overall growth of the company.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Operations Manager (Service) employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Service)
✨Tip Number 1
Familiarize yourself with the company's integrated solutions and their impact on customer satisfaction. Understanding their services will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your leadership experience in managing teams and operational processes. Be prepared to share specific examples of how you've improved productivity and quality control in previous roles.
✨Tip Number 3
Brush up on your electrical engineering knowledge, as this is essential for the role. Being able to discuss technical aspects confidently will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service and problem-solving. Think of scenarios where you've successfully addressed customer concerns and how you can apply those skills in this new position.
We think you need these skills to ace Operations Manager (Service)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and required skills, such as leadership, critical thinking, and customer service focus.
Tailor Your CV: Customize your CV to highlight relevant experience in managing staff, budgets, and operational processes. Emphasize your electrical background and any engineering experience that aligns with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your leadership skills and problem-solving abilities. Mention specific examples of how you've successfully managed operations or improved productivity in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Leadership Skills
As an Operations Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams and how you motivated them to achieve their goals. Use specific examples to illustrate your leadership style.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your critical thinking and problem-solving skills. Prepare to share instances where you successfully navigated challenges in operations or engineering, highlighting your decision-making process.
✨Emphasize Customer Service Focus
Since you'll be the main point of contact for customer concerns, it's important to convey your commitment to customer satisfaction. Share examples of how you've handled customer issues effectively in the past.
✨Highlight Your Engineering Background
With an electrical background being essential, make sure to discuss your relevant engineering experience. Talk about specific projects or roles that demonstrate your technical expertise and how it relates to the operations manager position.
