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- Tasks: Manage corporate travel requests and oversee bookings from start to finish.
- Company: Join a small, independent TMC in Surrey with a focus on personalized service.
- Benefits: Enjoy a hybrid work model, competitive salary, and bonus opportunities.
- Why this job: Be part of a dynamic team where your creativity and customer service skills shine.
- Qualifications: Experience with SABRE CRS and excellent customer service skills are essential.
- Other info: Work Monday to Friday, 9-5:30pm, with great progression opportunities.
The predicted salary is between 21600 - 42000 £ per year.
Are you looking for a change and want the opportunity to work for a independent TMC !!! A great opportunity to work for this small independent TMC in Surrey , as a Senior Business Travel Consultant, you will be managing a variety of corporate travel requests from your clients, overseeing the process from start to finish. The senior travel consultant specializes in planning, conducting and offering trips to established and potential clients. Duties Manage flight, car hire and hotel bookings for groups and individuals. Possess the ability to creatively ticket bookings to get the best fare Work to agreed company standards and client SLA's Respond to all nature of client enquiries in a polite and efficient manner Check availability, negotiate suitable rates and advise of any special requirements. Ensure all changed or cancelled travel arrangements are re-issued, cancelled and refunded as per company standard. Excellent customer service experience with the ability to build a natural rapport with key clients Confident in all areas of using the SABRE CRS, including building and maintaining client profiles, special needs, frequent traveller memberships, reissues and manual fare builds. Aware and implements cost savings to clients whist adhere to the corporate travel policy Maintain quality control Be proactive, self-motivated, ensure accuracy and effective at time management The ability to multitask and prioritise workflow Perform well under pressure and m…
Senior Business Travel Consultant employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the SABRE CRS system if you haven't already. Since this role requires confidence in using SABRE for managing client profiles and bookings, having hands-on experience or relevant training can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've built rapport with clients in previous roles. Being able to demonstrate your ability to handle complaints and maintain client satisfaction will be crucial in this position.
✨Tip Number 3
Research the independent TMC landscape and understand the unique challenges and opportunities they face compared to larger agencies. This knowledge will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Prepare to discuss your strategies for cost savings and maximizing profitability for clients. Highlighting your proactive approach and ability to implement effective solutions will resonate well with the hiring team.
We think you need these skills to ace Senior Business Travel Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Business Travel Consultant position. Understand the key responsibilities and required skills, such as managing corporate travel requests and using SABRE CRS.
Tailor Your CV: Customize your CV to highlight relevant experience in business travel consultancy. Emphasize your customer service skills, ability to manage bookings, and any experience with fare types and ticketing procedures.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to meet client needs. Mention specific examples of how you've successfully managed travel arrangements and built rapport with clients.
Highlight Relevant Skills: In your application, make sure to emphasize your multitasking abilities, time management skills, and experience with cost-saving measures. These are crucial for the role and will help you stand out.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Customer Service Skills
As a Senior Business Travel Consultant, excellent customer service is key. Be prepared to share specific examples of how you've built rapport with clients and handled complaints effectively in the past.
✨Demonstrate Your Knowledge of SABRE CRS
Since proficiency in SABRE CRS is crucial for this role, make sure to highlight your experience with it. Discuss how you've used it to manage client profiles, ticketing, and fare builds in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing last-minute changes or negotiating rates. Practice your responses to demonstrate your problem-solving skills and ability to work under pressure.
✨Highlight Your Multitasking Abilities
This role requires juggling multiple tasks efficiently. Share examples of how you've successfully prioritized your workload and managed time effectively in fast-paced environments.
