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- Tasks: Lead a dynamic team in a fun, fast-paced environment at Topgolf.
- Company: Join Topgolf, where great food, drinks, and games create unforgettable experiences.
- Benefits: Enjoy 33 days leave, flexible hours, bonuses, and exclusive discounts.
- Why this job: Be part of a vibrant culture while developing your career in hospitality.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.
- Other info: Must provide valid right to work documentation in the UK.
The predicted salary is between 25820 - 27820 £ per year.
Do you love a buzzing atmosphere, a thrilling game and great food and drink? At TOPGOLF, we take the best aspects of all three to create an experience you simply cannot find anywhere else.
If this sounds like an experience you would like to be part of delivering, apply now and start your DUTY MANAGER career at TOPGOLF!
What we offer:
- 33 days leave (inclusive of bank holidays)
- £25820 – 27820 + 10 % Bonus
- Flexible working hours Continuous professional development in a fast-growing company
- Discount on Topgolf, inclusive of Food & Beverage offerings
- Generous friends and family discount policy
- Quarterly Bonus
- Access to exclusive discounts on retailers & restaurants through reward gateway.
- Access to Employee Assistant Program (EAP)
- Development where you can grow your career
What we’re looking for:
- Comprehensive knowledge of the hospitality or leisure industry
- Excellent communication, time management and organisation skills
- Leadership skills
- Food and beverage experience
- Experience developing and leading a team
Key Responsibilities
Our Duty Managers are key members of the management team. Using your prior experience in a Guest facing Management role, you’ll be responsible for driving the teams forward at venue, creating a safe, secure environment of excellence and fun for both guests and associates.
On shift, you will be an ambassador for Topgolf, solving day-to-day challenges encouraging the Topgolf Way with our team and delivering appropriate coaching and development of our associates.
Each of our Duty Managers are assigned a focus area of the business. Working alongside Heads of Department, you will be driven to deliver excellence and quality throughout both your focus area and the venue as a whole.
You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation\’.
As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.
Job Type: Full-time
Pay: £25,820.00-£27,820.00 per year
Hospitality Manager employer: Topgolf UK
Contact Detail:
Topgolf UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarize yourself with the Topgolf experience. Visit a location if you can, and observe how the staff interacts with guests. This will give you insights into the company culture and help you understand what it means to be an ambassador for Topgolf.
✨Tip Number 2
Highlight your leadership skills during any interactions. Share specific examples of how you've successfully led teams in previous roles, especially in hospitality or leisure settings. This will demonstrate your capability to drive teams forward.
✨Tip Number 3
Prepare to discuss your food and beverage experience in detail. Think about challenges you've faced in this area and how you overcame them, as well as any innovative ideas you have for enhancing guest experiences.
✨Tip Number 4
Show your enthusiasm for continuous professional development. Research any relevant training or certifications you can mention that align with the role, as this will reflect your commitment to growth within the company.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hospitality Manager position at TOPGOLF. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight your relevant experience in the hospitality or leisure industry. Emphasize your leadership skills, food and beverage experience, and any previous guest-facing management roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating exceptional guest experiences. Mention specific examples from your past roles that demonstrate your ability to lead a team and solve challenges effectively.
Proof of Right to Work: Prepare the necessary documentation to prove your right to work in the UK. Ensure you have a valid Passport or Birth Certificate along with your National Insurance Documentation ready to submit with your application.
How to prepare for a job interview at Topgolf UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with TOPGOLF's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to motivating staff and resolving conflicts, as strong leadership is crucial for a Duty Manager at TOPGOLF.
✨Highlight Communication Abilities
Effective communication is key in a bustling environment like TOPGOLF. Be ready to discuss how you ensure clear communication among team members and with guests, showcasing your ability to maintain a positive atmosphere.
✨Understand the Business Focus Areas
Familiarize yourself with the different focus areas within TOPGOLF. During the interview, mention how you can contribute to these areas and improve overall guest satisfaction, demonstrating your proactive approach to management.
