At a Glance
- Tasks: Create and execute marketing campaigns to drive customer growth and retention.
- Company: Join a fast-paced, innovative full fibre broadband provider with a collaborative culture.
- Benefits: Competitive salary, 25 days holiday, hybrid work model, and career development opportunities.
- Other info: Exciting role with opportunities for innovation and continuous improvement.
- Why this job: Be part of a passionate team making a real difference in the UK market.
- Qualifications: 2+ years in marketing, strong analytical skills, and creative writing flair.
The predicted salary is between 30000 - 40000 £ per year.
Our Values
- Customer Centric: Our customers are at the centre of everything we do. We value, serve, and support our customers with care and dedication.
- Collaborative: We prioritise effective communication, cooperation, and collaboration. We work as one team and celebrate our shared success.
- Proud: Proud of the work we do and how we do it; with integrity, pride, confidence, and respect.
- Agile: We embrace change. We are innovative, forward thinking and adapt quickly to fast-moving situations and opportunities. We are continuously improving.
About the Role
We are looking for a Marketing Executive to work within our growing Marketing Team and will play an instrumental role in all aspects of customer marketing and acquisitions, planning and execution across the organisation. Zzoomm is a fast paced and results orientated full fibre broadband provider, and the marketing team are crucial in supporting this.
As a Marketing Executive, you'll support the Customer and Acquisition Leads with a varied portfolio of work including but not limited to content creation, copywriting, sending EMs/DMs/SMS, PR and media, advertising, and data analysis. You will also play a hands‑on role in delivering the customer lifecycle marketing strategy at Zzoomm, supporting in executing campaigns and initiatives that retain customers, deepen relationships, and drive organic growth across broadband, TV and more. This is an exciting role for someone taking their next steps in the marketing profession who enjoys working as part of a passionate team making a difference across the UK.
Job Requirements
- Experience of producing and reporting on email campaigns
- Strong skills and experience managing customer data
- Strong analytical skills to allow for informed data driven decisions
- Excellent punctuation, spelling, grammar with a flair for creative writing and attention to detail
- Expert understanding of your areas of competence
- Highly organised with experience of balancing multiple projects
- Highly motivated, enthusiastic and with initiative and creativity
- CIM qualified or working towards CIM qualification
- 2+ years’ experience in a marketing or customer‑facing role
- Previous experience working in a marketing team or customer‑facing team within a consumer or subscription‑based business environment
Desirable Skills & Experience
- Experience within a similar full fibre broadband company in any capacity would be advantageous
Our Marketing teams' work style is hybrid, which involves spending time at one of our offices several times a month, you would be required to travel if you are successful in this role.
Job Responsibilities
Your key responsibilities as Marketing Executive will include the following:
- Acquisition: Deliver marketing campaigns to support customer growth. Work with multiple agencies and advertising platforms to optimise, influence, and obtain the strongest value and best outcomes for Zzoomm, while maintaining attention to detail and governance. Contribute to the acquisition strategy by identifying and proposing new insights. Collaborate closely with stakeholders to create and deliver the marketing plan. Support forecasting, budgeting and performance analysis. Support the development and delivery of integrated marketing campaigns across digital and offline channels. Contribute to a culture of continuous improvement by sharing learnings and best practices across the wider marketing team.
- Customer Marketing: Support the planning and delivery of the Customer Lifecycle Management marketing plan, focusing on retention and loyalty activity across broadband, mobile, TV and future propositions. Execute end‑to‑end customer marketing campaigns, from briefing through to deployment, measurement and optimisation. Coordinate activity across customer segments, products and channels to deliver a joined‑up, customer‑first experience. Work collaboratively with data, creative, product and retention teams to develop compelling, insight‑led communications and journeys. Assist in identifying opportunities for innovation across the customer lifecycle, supporting testing and experimentation of new engagement models. Monitor, analyse and report on campaign performance, providing regular updates on retention and loyalty metrics with actionable recommendations. Help manage the customer marketing calendar, ensuring accurate scheduling and timely delivery of activity. Maintain up‑to‑date knowledge of the customer base, propositions and competitive landscape to inform campaign decisions. Monitor the success of all email communications through systematic testing and reporting, making recommendations to the Customer Marketing Lead and wider team of improvements.
Company Benefits
Competitive base salary dependent on experience/qualifications. 25 days’ paid holiday plus.
Marketing Executive employer: Zzoomm
Zzoomm is an exceptional employer that prioritises a customer-centric and collaborative work culture, making it an ideal place for a Marketing Executive to thrive. With a focus on employee growth and innovation, team members are encouraged to embrace change and contribute to meaningful marketing strategies that drive customer engagement across the UK. The hybrid work model offers flexibility while fostering a passionate team environment, ensuring that every employee feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Executive
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Marketing Executive role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best marketing campaigns, content creation, and data analysis work. This will give us a clear picture of what you can bring to the table and how you can contribute to our customer-centric approach.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies like Zzoomm through our website and express your interest in working with us. A little initiative can go a long way in making a great first impression.
✨Tip Number 4
Prepare for interviews by understanding our values and how they align with your own. We’re all about collaboration and agility, so think of examples from your past experiences that demonstrate these traits. This will show us you’re a perfect fit for our team!
We think you need these skills to ace Marketing Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for marketing shine through! We want to see how excited you are about the role and how you can contribute to our customer-centric approach.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the job description. We love seeing how your skills in email campaigns and data analysis can benefit our marketing team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and check your spelling and grammar – we appreciate attention to detail, especially in a marketing role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Zzoomm
✨Know Your Audience
Before the interview, take some time to research the company and its customers. Understand their values, especially how they prioritise customer-centricity and collaboration. This will help you tailor your responses to show that you align with their mission.
✨Showcase Your Creativity
As a Marketing Executive, creativity is key. Prepare examples of past campaigns you've worked on, focusing on your role in content creation and copywriting. Be ready to discuss how you approached challenges and what innovative solutions you implemented.
✨Be Data-Driven
Since the role requires strong analytical skills, come prepared with insights from previous marketing campaigns you've managed. Discuss how you used data to inform decisions and improve campaign performance, demonstrating your ability to drive results.
✨Embrace Agility
Zzoomm values agility and innovation, so be ready to discuss how you've adapted to changes in past roles. Share specific examples where you embraced new strategies or tools to enhance marketing efforts, showing that you're forward-thinking and adaptable.
