Description
Values are extremely important to our culture and success at FullFibre...
We are Customer Centric. Our customers are at the centre of everything we do. We value, serve, and support our customers with care and dedication.
We are Collaborative. We prioritise effective communication, cooperation, and collaboration. We work as one team and celebrate our shared success.
We are Proud. Proud of the work we do and how we do it; with integrity, pride, confidence, and respect
We are Agile. We embrace change. We are innovative, forward thinking and adapt quickly to fast-moving situations and opportunities. We are continuously improving.
The Channel Manager (6 Month FTC) will be responsible for the day-to-day management, growth, and performance of FullFibre's wholesale channel. Acting as the primary point of contact for wholesale partners, the role will ensure strong operational relationships, effective communication, and ongoing commercial performance across the wholesale estate.
The role will own partner engagement from onboarding through to ongoing account management, whilst proactively identifying opportunities to increase sales volumes, improve partner performance, and enhance the overall wholesale experience.
In addition, the role will work closely with the in-house Zzoomm ISP business to support B2B growth initiatives, develop strategic partnerships, and manage the Partner Rates programme to maximise network penetration and revenue opportunities across the FullFibre footprint.
This is a highly collaborative role requiring strong commercial acumen, stakeholder management, relationship-building skills, and the ability to work cross-functionally across multiple departments.
Values are extremely important to our culture and success at FullFibre...
We are Customer Centric. Our customers are at the centre of everything we do. We value, serve, and support our customers with care and dedication.
We are Collaborative. We prioritise effective communication, cooperation, and collaboration. We work as one team and celebrate our shared success.
We are Proud. Proud of the work we do and how we do it; with integrity, pride, confidence, and respect
We are Agile. We embrace change. We are innovative, forward thinking and adapt quickly to fast-moving situations and opportunities. We are continuously improving.
The Channel Manager (6 Month FTC) will be responsible for the day-to-day management, growth, and performance of FullFibre's wholesale channel. Acting as the primary point of contact for wholesale partners, the role will ensure strong operational relationships, effective communication, and ongoing commercial performance across the wholesale estate.
The role will own partner engagement from onboarding through to ongoing account management, whilst proactively identifying opportunities to increase sales volumes, improve partner performance, and enhance the overall wholesale experience.
In addition, the role will work closely with the in-house Zzoomm ISP business to support B2B growth initiatives, develop strategic partnerships, and manage the Partner Rates programme to maximise network penetration and revenue opportunities across the FullFibre footprint.
This is a highly collaborative role requiring strong commercial acumen, stakeholder management, relationship-building skills, and the ability to work cross-functionally across multiple departments.
Requirements
We’re seeking a proactive and confident person, who enjoys building relationships, is passionate about bringing high-speed broadband to communities and is eager to make a real impact!
Key Skills & Experience
Essential
We’re seeking a proactive and confident person, who enjoys building relationships, is passionate about bringing high-speed broadband to communities and is eager to make a real impact!
Key Skills & Experience
Essential
- Experience in account management, channel management, partnerships, wholesale, telecommunications, or business development.
- Strong relationship management and stakeholder engagement skills.
- Commercially minded with the ability to identify and develop growth opportunities.
- Excellent communication and presentation skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience working cross-functionally across operational and commercial teams.
- Strong analytical and reporting capability.
- Experience within telecoms, broadband, wholesale connectivity, or ISP environments.
- Knowledge of wholesale broadband products and channel partner models.
- Experience managing referral, affiliate, reseller, or partner programmes.
- Understanding of B2B sales environments and partner-led acquisition channels
