Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and troubleshoot software issues for our clients.
- Company: Join Zynk, a leader in data integration solutions with a vibrant team culture.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact by helping businesses succeed with innovative technology.
- Qualifications: Strong tech skills, great communication, and problem-solving abilities are essential.
- Other info: Be part of a growing company with excellent career growth opportunities.
The predicted salary is between 21500 - 25500 £ per year.
Location: Newcastle
Salary: £25,000 - £30,000 DOE
Type: Full-Time
Are you passionate about technology, problem-solving, and helping customers succeed? Join Zynk, a leading provider of Data integration solutions, as a Technical Support Engineer and become part of a dynamic team where your expertise will make a real impact!
About the Role: As a Sage Support Engineer, you'll play a pivotal role in ensuring our customers get the most from Zynk’s solutions. You'll handle a variety of technical challenges, assist with integration setups, and deliver exceptional support to our clients worldwide.
Key Responsibilities:
- Provide first-class technical support to our customers via email, phone, and remote sessions.
- Troubleshoot, diagnose, and resolve software and system-related issues.
- Assist with the deployment, configuration, and integration of Zynk products.
- Collaborate with the development and product teams to resolve advanced issues.
- Document technical processes, FAQs, and customer resolutions.
- Contribute to continuous improvement of support tools and processes.
What We’re Looking For:
- Technical Expertise: Strong understanding of software systems and troubleshooting business processes. Experience with XML, SQL, C#, REST APIs are a plus.
- Customer-Focused: Exceptional communication and interpersonal skills, with a knack for explaining technical concepts to non-technical users.
- Problem-Solving Skills: Logical thinker with the ability to resolve complex technical challenges efficiently.
- Experience: Prior experience in a technical support or engineering role is highly desirable.
Why Join Zynk?
- Be part of a growing company with a commitment to innovation and excellence.
- Opportunities for professional development and career growth.
- Supportive and collaborative team culture.
- Competitive salary and benefits package.
How to Apply:
Ready to take the next step in your career? Join Zynk and help us deliver technical excellence to businesses worldwide! We value diversity and welcome applications from all qualified candidates.
About Zynk:
At Zynk, we’re on a mission to simplify data integration for businesses across the ecommerce, CRM, and accounting ecosystems. Our platform helps automate complex workflows and eliminate repetitive tasks, giving our customers the freedom to focus on what they do best. We’re a team of thinkers, builders, and problem-solvers working together to make seamless automation accessible for growing businesses. Whether we’re designing intuitive tools or delivering exceptional support, we believe in doing things with purpose, precision, and integrity. If you’re passionate about building technology that has real-world impact, you’ll feel right at home here.
Sage Support Engineer employer: zynk
Contact Detail:
zynk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Zynk on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Sage Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss XML, SQL, C#, and REST APIs. We want to see how you tackle real-world problems, so practice explaining your thought process!
✨Tip Number 3
Show off your customer-focused mindset! During interviews, share examples of how you've helped customers in the past. Highlight your communication skills and how you make complex tech concepts easy to understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Zynk.
We think you need these skills to ace Sage Support Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sage Support Engineer role. Highlight your technical expertise and problem-solving skills, and show us how your experience aligns with what we're looking for.
Show Off Your Communication Skills: Since you'll be helping customers, it's crucial to demonstrate your exceptional communication abilities. Use clear and concise language in your application to show us you can explain complex concepts simply.
Highlight Relevant Experience: If you've got prior experience in technical support or engineering, make it shine! Share specific examples of how you've tackled challenges and provided excellent customer service in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at zynk
✨Know Your Tech
Make sure you brush up on your technical skills, especially around XML, SQL, C#, and REST APIs. Be ready to discuss how you've used these technologies in past roles or projects, as this will show your expertise and problem-solving abilities.
✨Customer-Centric Mindset
Since the role involves a lot of customer interaction, think about examples where you've successfully helped customers solve their issues. Prepare to share stories that highlight your communication skills and ability to explain complex concepts in simple terms.
✨Problem-Solving Scenarios
Anticipate questions that test your problem-solving skills. You might be asked to walk through how you would troubleshoot a specific issue. Practise articulating your thought process clearly and logically, as this will demonstrate your analytical thinking.
✨Team Collaboration
Zynk values collaboration, so be prepared to discuss how you've worked with teams in the past. Think of examples where you collaborated with developers or other departments to resolve issues, as this will show you're a team player who can contribute to continuous improvement.
