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For Companies At a Glance
- Tasks: Support presales and post-sales activities, delivering demos and technical guidance.
- Company: Leading European cybersecurity provider with a focus on product security.
- Benefits: Hybrid work, 30 days vacation, excellent training budget, and attractive pension plan.
- Why this job: Make a real impact in cybersecurity while working with innovative technology.
- Qualifications: 5+ years in customer-facing tech roles, strong communication skills, C1 in German and English.
- Other info: Collaborative culture with opportunities for professional growth and process improvement.
The predicted salary is between 43200 - 72000 £ per year.
Overview
I am hiring a Pre-Sales/Solutions Engineer (Product Security) on behalf of a European cybersecurity provider offering a cloud-based platform that automates product-security testing and compliance for connected devices. Their solution analyses firmware, identifies vulnerabilities, generates SBOMs, and supports organisations in meeting modern regulatory requirements across sectors such as industrial, consumer, and critical-infrastructure technologies. Alongside their technology platform, they deliver expert guidance to help manufacturers strengthen security throughout the product lifecycle, from development to deployment, enabling scalable risk management in increasingly complex device ecosystems.
Responsibilities
- Support presales activities as a technical expert, working closely with Sales to understand customer requirements, deliver product demos, technical deep dives, and customer workshops.
- Provide hands-on post-sales technical support, guiding customers through onboarding, integrations, and day-to-day use of the company’s SaaS.
- Design and explain technical solutions, translating complex cybersecurity and compliance topics into clear, practical guidance for customers and internal stakeholders.
- Collaborate cross-functionally with Product, Engineering, and Consulting, ensuring smooth handovers, addressing technical questions, and feeding customer insights into product improvements.
- Create and maintain high-quality technical documentation, including proposals, guides, FAQs, and internal enablement materials, while continuously improving workflows and tooling.
Location
This position is hybrid in Düsseldorf.
Essential qualifications
- 5+ years of experience in customer-facing technical roles within SaaS environments, covering both presales and post-sales technical support.
- Strong understanding of secure software and integrations, including software development lifecycles and practical experience supporting customer adoption.
- Background knowledge in cybersecurity or compliance, ideally in product security, cybersecurity standards, or regulated environments.
- Excellent communication and collaboration skills, able to clearly explain complex technical topics to customers and work effectively with Sales, Product, and Engineering teams.
- Must be at least C1 in both German and English.
- Structured, proactive approach and experience improving processes using tools such as Jira, GitLab, Python, or similar.
Desirable
- Knowledge of IEC 62443, CRA or similar standards is advantageous.
- Practical coding experience is an advantage.
Company Benefits
- Modern and easily accessible workplace
- Culture of excellence
- Autonomous working
- Attractive company pension plan
- Excellent training budget
- Collaborative environment
- 30 days of paid vacation plus additional benefits
Call to Action
If you have the required skills and would like to have a positive impact on people’s lives all over the world via them enjoying the products you help create, call +49 211 907 600 29 or send your CV to aden@zyncgroup.io for a response.
Pre-Sales/Solutions Engineer (Product Security) in Stockport employer: zyncgroup.io
Contact Detail:
zyncgroup.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Sales/Solutions Engineer (Product Security) in Stockport
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match their needs. Think about specific examples from your past roles that highlight your experience in presales and post-sales support.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Pre-Sales/Solutions Engineer (Product Security) in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in customer-facing technical roles and any relevant skills in cybersecurity or compliance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about product security and how your background aligns with our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Don’t forget to mention your hands-on experience with SaaS, secure software, and any tools like Jira or Python. We’re looking for someone who can hit the ground running, so make sure we know what you can do!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at zyncgroup.io
✨Know Your Stuff
Make sure you brush up on your knowledge of product security and cybersecurity standards. Understand the company's cloud-based platform inside out, including how it automates product-security testing and compliance. This will help you answer technical questions confidently and show that you're genuinely interested in their solutions.
✨Showcase Your Communication Skills
As a Pre-Sales/Solutions Engineer, you'll need to explain complex topics clearly. Practice articulating technical concepts in simple terms, as if you're explaining them to a non-technical audience. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about past experiences where you've supported customers through onboarding or integrations. Be ready to discuss specific challenges you faced and how you overcame them, showcasing your problem-solving skills and customer-centric approach.
✨Collaborate and Connect
Highlight your experience working cross-functionally with teams like Sales, Product, and Engineering. Share examples of how you've collaborated to improve processes or address technical questions. This will show that you can work well in a team environment and contribute to the company's success.
