At a Glance
- Tasks: Join us as a Field Service Engineer, supporting mechanical testing equipment across Ireland and Northern Ireland.
- Company: ZwickRoell is a global leader in materials testing with over 40 years of service in the UK and Ireland.
- Benefits: Enjoy 25 days holiday, a company vehicle, health plan, and continuous professional development opportunities.
- Other info: Willingness to travel up to 80% for training in Austria and Germany is required.
- Why this job: Gain hands-on experience in advanced engineering while working in diverse sectors like aerospace and medical devices.
- Qualifications: A recognised apprenticeship or HNC is essential; mechatronics or electronics background preferred.
The predicted salary is between 36000 - 60000 £ per year.
ZwickRoell is a global leader in materials testing, offering a comprehensive range of testing machines and systems. Our expertise spans static and dynamic testing, including fatigue testing systems, BUP sheet metal testing machines, hardness testing systems, extrusion plastometers for melt index determination, and impact testing products. These solutions are utilized across more than 20 industries for research, development, and quality assurance purposes.
In the UK and Ireland, ZwickRoell has been serving our customers for over four decades. In 2019, we celebrated 40 years of service in these regions.
In September 2021, ZwickRoell UK and Ireland commenced the construction of a new headquarters in Worcester. This facility includes a customer Xperience centre, offices, meeting and seminar rooms, and a fully equipped demonstration laboratory, underscoring our commitment to customer support and advanced technology testing solutions.
For more information about ZwickRoell\'s products and services, you can visit our official website.
Summary Of Position
This is an exciting opportunity to join a market‑leading engineering company, working with advanced mechatronic capital machinery. Ideal for candidates with a strong background in mechatronics, this role offers excellent career progression, hands‑on experience, and comprehensive training both in the UK and Germany.
The successful candidate is required to provide support in the application of mechanical testing, including associated servicing, commissioning, and training for our customers. The position requires a sound technical background over a broad range of disciplines, self‑motivation, an ability to work unsupervised, and good organisation. Experience in the field of destructive and non‑destructive testing is valuable.
As a Field Service Engineer, you will support the full lifecycle of mechanical testing equipment – from installation and calibration, to maintenance, repairs, training, and upgrades. Your work will be predominantly field based across Ireland and Northern Ireland, with some travel to the UK as needed.
Reporting to the Service Manager, you will be trained by a combination of shadowing senior engineers, and training in‑house or in our headquarters in Germany before being responsible for completing the work assigned to you. We constantly encourage technical progression, training, and self‑improvement to adapt to the ever‑changing work environment.
You will be working within a variety of appealing manufacturing sectors including the aerospace, construction, medical devices, and pharmaceutical industries amongst others. Calibration Technician → Senior Calibration Technician → Field Service Engineer → Senior Field Service Engineer
Key Responsibilities
- Ensure equipment reliability and uptime through effective on‑site maintenance, repair, and support (Repair – Report – Follow Up)
- Perform UKAS‑accredited calibrations and annual service checks
- Install and configure new equipment, software, and accessories to customer requirements
- Support consultancy and training initiatives, contributing to the team’s technical excellence and customer value delivery
- Serve as a technical resource by diagnosing and resolving complex issues across mechanical and electronic systems on customer site
- Embrace continuous development and adapt to emerging technologies to maintain expertise in a rapidly evolving technical environment
- Ensure timely and accurate completion of service documentation and expense reporting in line with company standards and audit requirements
- Promote growth by identifying potential value‑added service or sales opportunities
- Maintain compliance with Health & Safety and Quality Management standards
Profile – What We’re Looking For
Essential Skills & Qualifications
- Completion of a recognised apprenticeship scheme, HNC or higher is required for this position
- Strong understanding of engineering drawings and electronic principles
- Confident working independently in a field‑based role
- Excellent customer facing skills – you are the face of the company to our customers
- Sound mechanical skills, including assembly/disassembly and the ability to perform thorough fault finding independently on‑site
- Willingness to travel (up to 80%) including training in Austria and Germany
Desirable Skills & Experience
- HNC or degree in Mechatronics, Electronics, or a related discipline
- A sound knowledge of the theory & application of transducers and materials testing machines
- A sound knowledge of electrical/electronic systems, from first principles, such as to permit the design and build of circuits
- An understanding of the basic principles of PLCs (programmable logic controllers), Hydraulics, and/or closed‑loop control systems.
- Attention to detail and structured troubleshooting skills
- Experience in workshop practices, including fitting and machine tools
- Calibration experience in the materials testing industry
What We Offer
- 25 days holiday + statutory holidays
- Company vehicle
- Business mobile phone and laptop
- Company credit card (post‑probation)
- Pension scheme
- Health plan
- Continual professional development, including training in the UK and at our German HQ
To Apply For The Position
- Contact us at: humanresources@zwickroell.com
- Reference: Field Service Engineer
- Apply directly via our website: https://career.zwickroell.com/
Please note: we do not accept applications from recruitment agencies that are not signed up to our PSL agreement.
A cover letter is required for all applicants, CVs submitted without a cover letter will not be considered.
We look forward to hearing from you!
ZwickRoell United Kingdom & Ireland
Worcester Six Business Park
Clayfield Road
Worcester
Worcestershire
WR4 0AE
Field Service Engineer - Ireland in Worcester employer: ZwickRoell
ZwickRoell is an exceptional employer, offering a dynamic work environment in Worcester that fosters professional growth and development. With a strong commitment to employee training, including opportunities in both the UK and Germany, we ensure our Field Service Engineers are equipped with the latest skills in advanced mechatronic systems. Our supportive culture, comprehensive benefits, and focus on innovation make ZwickRoell a rewarding place to build a meaningful career in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Ireland in Worcester
✨Tip Number 1
Familiarise yourself with ZwickRoell's products and services. Understanding their range of testing machines and systems will not only help you during the interview but also demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of ZwickRoell on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechatronic systems and any relevant projects you've worked on. Be ready to share specific examples that highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Showcase your willingness to travel and adapt to new environments. Since the role involves significant travel across Ireland and Northern Ireland, emphasising your flexibility and eagerness to learn will make you a more attractive candidate.
We think you need these skills to ace Field Service Engineer - Ireland in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in mechatronics and mechanical testing. Emphasise any hands-on experience with equipment similar to what ZwickRoell offers, and include specific examples of your problem-solving skills in a field-based role.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the Field Service Engineer position. Mention your understanding of ZwickRoell's commitment to customer support and advanced technology, and explain how your background aligns with their needs.
Highlight Technical Skills:Clearly outline your technical qualifications, such as your understanding of engineering drawings, electronic principles, and any calibration experience. This will demonstrate your capability to handle the responsibilities of the role effectively.
Showcase Soft Skills:Since this role involves customer interaction, highlight your excellent communication and customer-facing skills. Provide examples of how you've successfully worked independently and managed customer relationships in previous roles.
How to prepare for a job interview at ZwickRoell
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role, especially in mechatronics and mechanical testing. Brush up on your knowledge of engineering drawings, electronic principles, and any specific equipment mentioned in the job description.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've diagnosed and resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your troubleshooting abilities.
✨Demonstrate Customer-Facing Experience
Since this role involves direct interaction with customers, be ready to share examples of how you've successfully managed customer relationships in previous positions. Highlight your communication skills and ability to work independently in a field-based role.
✨Express Willingness to Learn and Adapt
ZwickRoell values continuous development, so convey your enthusiasm for learning new technologies and methods. Discuss any relevant training or certifications you've pursued and how you stay updated with industry trends.
