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For Companies At a Glance
- Tasks: Manage and optimize sales strategies across online marketplaces like Amazon and eBay.
- Company: Join a dynamic team focused on e-commerce growth and innovation.
- Benefits: Enjoy a hybrid work environment with opportunities for professional development.
- Why this job: Be at the forefront of e-commerce, driving real results and making an impact.
- Qualifications: Bachelor’s degree in Business or related field; 3+ years of marketplace management experience required.
- Other info: Ideal for detail-oriented individuals who thrive in fast-paced settings.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary
The Marketplace Manager is a hands-on role responsible for executing strategies to grow sales and optimize performance across online marketplaces (e.g., Amazon, eBay, Shopify, Tik Tok). This individual will oversee product listings, implement campaigns, manage day-to-day operations, and ensure seamless execution of marketplace activities to achieve revenue and profitability goals.
Key Responsibilities
Execution of Marketplace Strategies:
- Implement and manage day-to-day operations across multiple online marketplaces.
- Oversee listing strategies, pricing updates, promotions, and advertising campaigns.
Product Listing Management:
- Create, update, and optimize product listings to ensure accuracy and maximize discoverability.
- Execute keyword research, SEO optimization, and content enhancements for better rankings.
Sales Optimization:
- Launch and manage marketplace campaigns, such as Amazon Sponsored Ads or flash sales.
- Monitor and adjust pricing dynamically to remain competitive and profitable.
- Track promotional performance and refine tactics in real time.
Inventory & Fulfillment:
- Ensure real-time monitoring of stock levels to avoid stockouts or overstock issues.
- Coordinate with suppliers, warehouse, and logistics teams to ensure order fulfillment SLAs are met.
Account Management:
- Maintain marketplace health by addressing compliance issues, customer complaints, and account suspensions proactively.
- Resolve disputes and customer queries promptly to maintain positive ratings.
Analytics & Reporting:
- Monitor sales trends, traffic, and conversion metrics and adjust tactics based on data insights.
- Prepare weekly and monthly performance reports with actionable recommendations.
Collaboration & Communication:
- Work with cross-functional teams, including marketing, product, and supply chain, to align on marketplace strategies.
- Liaise with marketplace representatives to troubleshoot issues and leverage promotional opportunities.
Qualifications and Skills
Educational Background:
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
Experience:
- 3+ years of hands-on experience managing marketplace accounts (e.g., Amazon, Amazon Vendor Central , )
- Proven track record of executing marketplace campaigns and driving measurable results.
Technical Skills:
- Proficiency in using marketplace tools and software (e.g., Amazon Seller Central, Helium 10, Jungle Scout).
- Strong command of Excel, data analysis, and inventory management platforms.
Soft Skills:
- Highly organized, detail-oriented, and execution-focused.
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
- Problem-solving mindset with a focus on results.
Key Performance Indicators (KPIs):
- Execution rate for listings, campaigns, and updates.
- Revenue growth and profit margins.
- Inventory accuracy and fulfillment success rate.
- Marketplace account health metrics.
- Customer satisfaction ratings and reviews.
Working Conditions:
Full-time, and hybrid role.
E-commerce & Marketplace Manager employer: Zuvo
Contact Detail:
Zuvo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce & Marketplace Manager
✨Tip Number 1
Familiarize yourself with the specific online marketplaces mentioned in the job description, like Amazon and eBay. Understanding their unique features and best practices will give you an edge when discussing your experience and strategies during the interview.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive sales or optimize listings in previous roles. Be ready to discuss specific metrics and outcomes that demonstrate your impact on revenue growth.
✨Tip Number 3
Highlight your experience with marketplace tools and software, such as Amazon Seller Central or Helium 10. If you have certifications or completed relevant courses, mention them to show your commitment to staying updated in the field.
✨Tip Number 4
Prepare to discuss your approach to collaboration and communication with cross-functional teams. Share examples of how you've successfully worked with marketing, product, or supply chain teams to achieve marketplace goals.
We think you need these skills to ace E-commerce & Marketplace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing online marketplaces. Include specific examples of campaigns you've executed and the results achieved, especially on platforms like Amazon or eBay.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and detail how your skills align with the responsibilities of the Marketplace Manager role. Mention your experience with product listing management and sales optimization strategies.
Showcase Technical Skills: Emphasize your proficiency with marketplace tools and software in your application. Mention any specific tools you have used, such as Amazon Seller Central or data analysis platforms, to demonstrate your technical capabilities.
Highlight Soft Skills: Since the role requires strong organizational and problem-solving skills, provide examples in your application that showcase your ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
How to prepare for a job interview at Zuvo
✨Showcase Your Marketplace Experience
Be prepared to discuss your hands-on experience with managing marketplace accounts like Amazon or eBay. Highlight specific campaigns you've executed and the measurable results you've achieved, as this will demonstrate your capability to drive sales and optimize performance.
✨Demonstrate Analytical Skills
Since analytics and reporting are crucial for this role, come equipped with examples of how you've used data to inform your decisions. Discuss any tools you've used for tracking sales trends and how you've adjusted strategies based on those insights.
✨Emphasize Collaboration
This position requires working with cross-functional teams. Share experiences where you've successfully collaborated with marketing, product, or supply chain teams to align on marketplace strategies. This will show your ability to work well in a team-oriented environment.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding account management and customer complaints. Prepare examples of how you've proactively addressed compliance issues or resolved disputes to maintain positive ratings.
