Credit Controller in Manchester

Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006, and we’re thrilled to have achieved significant milestones along the way. However, we’re not resting just yet. We’re continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites.

Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on. We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story.

From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of.

The Role

As a Credit Controller, you’ll play a key role in ensuring the timely collection of invoices and maintaining a healthy sales ledger. You’ll work closely with internal teams and external partners to manage accounts, resolve queries and minimise financial risk, all while supporting the continued growth of the business. This is a great opportunity for someone who is highly organised, detail-focused and confident communicating with a range of stakeholders.

What You’ll Be Doing

• Managing the sales ledger, ensuring invoices are collected in a timely and efficient manner.
• Proactively chasing overdue payments via phone, email and written communication.
• Reviewing and sharing invoice copies and statements where required.
• Liaising with internal teams and relationship managers to resolve queries and complaints.
• Maintaining and supporting the direct debit system.
• Ensuring receipts are accurately matched within the accounting system, raising issues where necessary.
• Analysing overdue accounts and preparing aged debt reports, highlighting potential risks and bad debts.
• Producing weekly and monthly KPI reporting.
• Negotiating payment plans and escalating high-risk accounts where appropriate.

What You’ll Need

We’re looking for someone who combines strong financial awareness with excellent communication and organisation skills. You’ll need:

• Proven experience in a Credit Control or Accounts Receivable role.
• Strong communication and negotiation skills.
• Excellent attention to detail and organisational ability.
• Ability to manage multiple accounts and meet deadlines in a fast-paced environment.
• Strong Excel skills and experience using accounting systems.

Why Join Zuto?

At Zuto, we don’t just talk about supporting our people — we live it. Here’s what makes being a Zutonite so special:

• Financial Wellbeing: Pension scheme, life assurance & income protection, access to free independent financial advice, lifestyle, restaurant & shopping discounts, cycle to work scheme, season ticket loans and discounted travel options.
• Physical & Mental Wellbeing: GP Anytime service for you and your family, health cash-back plan & access to wellbeing apps (including Thrive), discounted gym memberships & free digital fitness classes, free counselling sessions & mental health first aiders, dedicated menopause policy & wellbeing support network.
• Family Friendly: Enhanced caregiver leave (primary & secondary) from day one, flexible and shared parental leave, fertility and foster-friendly policies.
• Culture & Perks: Birthdays off and volunteer days, bring your dog to work and free in-office massage days, free drinks fridge, fruit, snacks, and regular social events — from nights out to hikes, regular gifting and celebrations throughout the year, active ESG groups supporting wellbeing, inclusion, community and planet initiatives.

Apply Today

Be part of a certified B Corp that’s changing car finance for good — and have fun while doing it. Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.