Zuto Limited in Manchester is seeking an experienced Complaints Handler to help resolve complex vehicle finance issues and support customers with fair outcomes.
You'll lead a team to investigate sensitive complaints, coach staff, and work with dealers, lenders and internal teams to deliver improvements while keeping customer outcomes at the heart of every decision. This role requires strong investigation and communication skills.
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Senior Complaints & Customer Outcomes Lead in Manchester employer: Zuto Limited
At Zuto, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Senior Information Security Analyst, you'll not only play a pivotal role in safeguarding our technology and data but also benefit from a supportive work environment that prioritises employee wellbeing and growth. With unique perks like flexible parental leave, volunteer days, and opportunities to engage in exciting team events, Zuto is committed to creating a fulfilling workplace where you can thrive both personally and professionally.