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- Tasks: Support Scheme Underwriters by setting up quotes and responding to client enquiries.
- Company: Join Zurich, a leading insurance provider known for its commitment to diversity and community.
- Benefits: Enjoy flexible working options, a generous pension scheme, and private medical insurance.
- Why this job: Be part of a supportive team culture that values your input and promotes personal growth.
- Qualifications: Customer service experience and strong communication skills are essential; no underwriting experience needed.
- Other info: Flexible hours and job-share options available to fit your lifestyle.
The predicted salary is between 24500 - 26000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Salary: £24,500 – £26,000 depending on experience plus an excellent benefit package
Location: Swindon/Hybrid – You will be expected to work in our Swindon office 1-2 times a week
Closing date for applications:Monday 25th August
The opportunity:
Do you have administration experience? Do you enjoy working in a fast-paced and high-volume role? If so, we would love to hear from you.Zurich Corporate risk is looking for a Scheme Underwriting Support Administrator to join their team in Swindon. Don’t worry, we’re not expecting you to have Underwriting experience.
As a Scheme Underwriting support Administrator, you will work in the ZCR Support Team. You will help to administer and set up quotes for the Scheme Underwriters, whilst responding to enquiries from distributors and clients to support customer relationships, utilising your excellent customer service skills.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
Working with the Scheme Underwriters to ensure quotes are set up correctly
- Process New and Existing business schemes.
- Pro-actively liaise with Account Managers, Distributors and Clients to obtain outstanding information when needed.
- Provide a market leading service experience for customers.
- Share knowledge and expertise with other team members.
- Contribute to a positive and supportive team culture.
- Initiate process improvement ideas and implementation.
What are we looking for?
- Experience in providing excellent customer service.
- Experience working in an office environment
- Ability to work as part of a team and equally on your own.
- Cope with varying workloads and pressures.
- Good verbal and excellent written communication skills.
- System & PC skills.
- Decision making skills.
- Attention to detail.
- Ability to analyse and interpret complex information to produce an output.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits – Employee benefits | Working at Zurich Insurance UK
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
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Scheme Underwriting Support Administrator employer: Zurich
Contact Detail:
Zurich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Underwriting Support Administrator
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly the role of underwriting. Understanding basic concepts will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the position.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully handled client inquiries or resolved issues in previous roles. This will showcase your ability to provide a market-leading service experience.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires liaising with various stakeholders, being articulate and clear will be crucial in making a positive impression during the interview.
✨Tip Number 4
Research Zurich's culture and values, especially their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs can set you apart as a candidate who fits well within their team.
We think you need these skills to ace Scheme Underwriting Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and customer service skills. Use keywords from the job description to demonstrate that you meet the requirements for the Scheme Underwriting Support Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention specific experiences that relate to the responsibilities outlined in the job description, such as working in a fast-paced environment or liaising with clients.
Highlight Your Skills: In your application, emphasise your ability to work both independently and as part of a team. Discuss your attention to detail and decision-making skills, as these are crucial for the role. Provide examples of how you've successfully managed varying workloads.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the position.
How to prepare for a job interview at Zurich
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to provide a market-leading service experience.
✨Highlight Your Administrative Experience
Discuss your previous administrative roles and how they have prepared you for this position. Emphasise your attention to detail and ability to manage varying workloads, as these are crucial for supporting the Scheme Underwriters effectively.
✨Demonstrate Teamwork and Flexibility
Be ready to talk about your experience working in teams and how you adapt to different work environments. Since the company values flexibility, mention any instances where you successfully collaborated with others or adjusted your work style to meet team needs.
✨Prepare Questions About Company Culture
Research Zurich's commitment to diversity and inclusion, and prepare thoughtful questions about their culture. This shows your genuine interest in the company and helps you assess if it aligns with your values.
