At a Glance
- Tasks: Manage and develop broker relationships while driving sales and business performance.
- Company: Join Zurich, a leading insurance company with a flexible and inclusive culture.
- Benefits: Enjoy a competitive pension scheme, annual bonuses, and private medical insurance.
- Other info: Flexible hours, job share, and remote work options available.
- Why this job: Make an impact in the insurance industry while enjoying flexible working options.
- Qualifications: DIP CII qualification preferred; strong communication and relationship-building skills required.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis. Location: South East Region (Essex/East Anglia) with travel to our Croydon / Chelmsford Offices. You will be expected to travel to visit your broker panel locations. Closing date for applications: 17th June 2026.
Role Overview
We are seeking a highly motivated and experienced Broker Relationship Manager to join our team. The successful candidate will be responsible for managing and developing new and growing broker relationships. This role requires a strategic thinker with exceptional interpersonal skills and a deep understanding of the insurance industry. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home, or compressed hours. This flexibility can be discussed during the interview.
Key responsibilities
- Management and development of new and growing broker relationships.
- Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
- With support from the outset if required, working with minimal supervision you will be responsible for delivery of own sales and business performance targets.
- Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
- Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
- Complete a granular evaluation of your broker panel to drive maximum share of wallet.
- Always represent Zurich in a professional manner.
- Achieve minimum required standard for completion of all essential business tools.
- Implement the Zurich distribution strategy and objectives through all allocated brokers.
- Gaining and feeding back market intelligence/activity.
- Carry out presentations and sales training for new product launches.
- Working alongside Underwriters and the wider business to provide brokers with a market leading service proposition.
Your skills and experience
- DIP CII qualification or working towards it (preferred).
- In-depth knowledge of market dynamics, product details, and technical aspects, with a strong drive to continuously improve.
- Adherence to industry standards and best practices.
- Well-versed in the unique characteristics and trends of the UK General Insurance market.
- Proven ability to forge strong connections with brokers.
- Effective collaborator with a strong ability to work within a team environment.
- Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
- Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
- Ability to oversee and drive successful outcomes in these areas.
- Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.
Benefits
Everyone’s different. That’s why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Broker Relationship Manager in Chelmsford employer: Zurich
Zurich Insurance is an exceptional employer that prioritises flexibility and employee well-being, offering a range of benefits including a generous pension scheme, annual bonuses, and private medical insurance. With a strong focus on professional development and a collaborative work culture, employees are encouraged to grow their skills while managing broker relationships in the dynamic South East region. The inclusive environment ensures that all team members can thrive, making Zurich a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Relationship Manager in Chelmsford
✨Hit Up Local Insurance Events
Get yourself to local insurance meetups or networking events! These are goldmines for part-time positions, plus you get to connect with industry professionals who might just know about openings at places like Zurich. Don’t forget to chat up everyone – you never know who might have the inside track!
✨Join Insurance Communities
Dive into insurance forums or online communities. Places like LinkedIn groups or even specialty sites related to insurance are perfect for finding part-time gigs. Ask questions, share your goals, and let folks know you’re on the lookout – community members often share job leads that aren’t advertised widely.
✨Consider Remote Opportunities
Part-time roles can sometimes be remote, which opens up even more doors. Check out remote job boards specifically for insurance roles or on company websites like Zurich. You’d be surprised at how flexible some insurers are with part-time work!
✨Polish Your Cover Letter and Apply Directly
When you find a gig that’s a good fit, don’t just submit a standard application – tailor your cover letter to highlight your relevant skills and enthusiasm for the insurance industry. And hey, be sure to apply through our website! We love seeing strong candidates taking that extra step.
We think you need these skills to ace Broker Relationship Manager in Chelmsford
Some tips for your application 🫡
Highlight Your Insurance Knowledge:When applying for a part-time role in insurance, make sure to showcase any relevant knowledge or experience you have. This could include coursework, internships, or even personal projects related to risk assessment. The more you can emphasise your understanding of insurance products and principles, the better!
Tailor Your CV to Stand Out:Your CV should reflect not only your work history but also any certifications or courses you’ve completed in the insurance field. If you have any industry-specific qualifications such as CII (Chartered Insurance Institute), be sure to include them. Customise your CV for the role at Zurich by focusing on skills like communication and analytical thinking.
Express Your Availability and Flexibility:As you’re applying for a part-time position, it’s important to be clear about when you can work. Mention your availability in your cover letter to ensure Zurich knows you’re ready to jump in and assist their team. Flexibility can be a big plus in this industry!
Show Your Willingness to Learn:In your application, don’t hesitate to express your eagerness to grow within the insurance field. Highlight any ways you've actively sought to learn more about the industry, whether through courses, workshops, or reading up on the latest trends. This shows your commitment and can make your application pop!
How to prepare for a job interview at Zurich
✨Understand the Technical Basics
Make sure you're up to speed with the basic concepts of insurance, like risk assessment, policy types, and claims processing. We can’t stress enough how important it is to demonstrate that you grasp these fundamentals, as they often come up in interviews for roles like Broker Relationship Manager at Zurich.
✨Showcase Your Customer Service Skills
In the insurance industry, interaction with clients is key. Be prepared to share examples of how you’ve handled customer queries or complaints, especially in a part-time capacity. We want to see that you can build rapport and deliver clear explanations—this can make or break your chances at Zurich.
✨Prepare for Scenario-Based Questions
You might face questions that put you in specific situations, e.g., 'How would you handle a dissatisfied customer?' Practice thinking through these scenarios so you can showcase your problem-solving skills and customer service knowledge fluidly when asked during the interview.
✨Flexibility and Availability is Key
As a part-time candidate, it's crucial to be clear about your availability during the interview. We should highlight that we're eager to fit into the team’s schedule while adapting to peak times or unusual circumstances in the insurance sector—show that you're committed to working alongside them effectively.
