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For Companies At a Glance
- Tasks: Analyse and underwrite insurance for small businesses while supporting brokers.
- Company: Join a leading insurance firm with a focus on diversity and inclusion.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension scheme.
- Why this job: Kickstart your career in insurance with extensive training and real impact.
- Qualifications: No prior experience needed; just bring your teamwork and communication skills.
- Other info: Be part of a supportive team with opportunities for volunteering and community involvement.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Our team members help our broker partners provide insurance solutions to small and medium sized businesses who are the backbone of the UK economy. We are expanding our SME Underwriting Centre and seeking Trainee Underwriters to join us in Cardiff in November. You will analyse and underwrite new and renewal business, interact with Brokers to support their customers, and work as part of a diverse team in a fast-paced environment. If you pride yourself in providing excellent customer service every day, this could be the perfect role for you. You will receive extensive training and a structured career pathway, plus a supportive team environment. The organisation supports flexible working arrangements, including part-time, flexible hours, job share, some home working, or compressed hours; please discuss flexibility at interview. Watch the video to gain insight into working with our team: https://youtube.com/shorts/xZERBt3ypbQ
Responsibilities
- Build and manage relationships with Brokers, by listening, understanding and meeting customer needs to support onboarding new business and retaining existing customers through delivering excellent service.
- Support Zurich\’s culture by demonstrating trading and negotiation behaviours.
- Develop sound risk and business awareness alongside learning our organisation\’s risk appetite.
- Quote and set coverage, negotiate terms and conditions on New Business, Mid Term Adjustment and Renewals.
- Make outbound calls to Brokers, demonstrating a desire to win business, alongside managing tasks, inbound calls and live chat.
- Resolve technical problems by referring to policies, procedures, specifications and on short-term, defined scope projects.
- Administer and monitor underwriting rules and guidelines and insurance laws and regulations.
- Be an active team member of a large multi-location underwriting environment. Be prepared to discuss reasonable adjustments or practical support needed at interview.
- Excellent communication skills.
Qualifications
- Basic knowledge of the insurance industry/Financial Services and the legal and regulatory environment is preferable but not essential.
- A solutions and service orientation.
- Team player.
- Strong skills in relationship building, active listening, needs analysis and win-win negotiating.
Benefits
- 12% defined non-contributory pension scheme.
- Annual company bonus.
- Income Protection.
- Life cover – four times your salary.
- Time away: 25 days holiday a year plus bank holidays, with the option to swap UK bank holidays for days off of cultural or religious significance.
- The option to buy up to an additional 20 days or sell some of your holiday.
- Three days paid volunteering.
- Up to 16 weeks\\\’ full pay for maternity, paternity and adoption leave.
- Private medical insurance, Virtual GP appointments, discounted gym membership, and free flu jab; access to wellbeing support.
- Charitable arm Zurich Community Trust, with a long-standing history of grants and volunteering in the UK (over £90 million).
We are making a difference and are committed to creating a brighter future for our customers, our people, and our planet. Our culture emphasizes diversity and inclusion, and we strive to treat all applicants fairly regardless of background, beliefs, or culture. We provide wellbeing and development opportunities and encourage volunteering and community involvement.
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Trainee Underwriter - Cardiff employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Underwriter - Cardiff
✨Tip Number 1
Get to know the company before your interview! Watch their videos, read up on their values, and understand what they do. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with Brokers, it's crucial to demonstrate excellent listening and speaking abilities. Try role-playing with a friend or family member to get comfortable with discussing insurance solutions.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you resolved issues or helped others. This will highlight your ability to handle technical problems and support customer needs effectively.
✨Tip Number 4
Don't forget to ask about flexibility during your interview! Since the company supports various working arrangements, showing that you're open to discussing this can set you apart as a candidate who values work-life balance.
We think you need these skills to ace Trainee Underwriter - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Underwriter role. Highlight any customer service experience or teamwork skills, as these are key in our fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills: Since excellent communication is crucial for this position, ensure your application is clear and well-structured. This is your chance to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Zurich Insurance
✨Know Your Stuff
Before the interview, brush up on your knowledge of the insurance industry and the specific role of a Trainee Underwriter. Familiarise yourself with key terms and concepts, as well as the company's values and culture. This will help you demonstrate your genuine interest and understanding during the conversation.
✨Showcase Your People Skills
Since this role involves building relationships with Brokers, be prepared to discuss your communication skills and experiences. Think of examples where you've successfully navigated customer interactions or resolved conflicts. Highlighting your active listening and negotiation skills will show that you're a great fit for the team.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
✨Be Open About Flexibility
Since the organisation supports flexible working arrangements, don’t hesitate to discuss your own needs during the interview. Whether it’s part-time hours or remote work, being upfront about what works for you can lead to a more tailored and supportive work environment.
