At a Glance
- Tasks: Evaluate and process life insurance claims, ensuring customers receive vital support.
- Company: Join a global leader in the insurance industry with a dynamic team.
- Benefits: Enjoy a competitive pension scheme, annual bonus, private medical insurance, and flexible holiday options.
- Other info: Flexible working options available, including part-time and remote work.
- Why this job: Make a meaningful impact on lives while advancing your career in a supportive environment.
- Qualifications: Experience in claims assessment and strong understanding of medical terminology required.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Swindon – Hybrid or full home working option available.
Closing date for applications: 30th June 2026
The opportunity: Join our dynamic team as a Claims Assessor. We’re looking for someone with proven experience in Life, Terminal Illness, Critical Illness or Income Protection Claims – expertise in more than one benefit type is a real advantage. This is an exciting opportunity to make a meaningful impact on the lives of our customers while advancing your career with a global leader in the insurance industry.
What will you be doing?
- Evaluate and assess claims in accordance with policy terms and conditions.
- Review medical reports and other relevant documentation to determine claim validity.
- Communicate effectively with claimants, medical professionals, and internal teams to gather information and provide updates.
- Make fair and timely decisions on claims, ensuring compliance with regulatory and company guidelines.
- Maintain accurate and thorough records of all claims assessments and communications.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with team members to share knowledge and best practices.
What are we looking for?
- Previous claims assessment experience in at least one benefit type is essential.
- Strong understanding of medical terminology and conditions related to all claim types.
- Excellent analytical and decision-making skills.
- Outstanding communication and interpersonal abilities.
What will you get in return? We offer a wide range of employee benefits including a 12% defined non-contributory pension scheme, an annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some of your holiday, alongside other flexible benefits.
EEO statement: We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Life Claims Assessor in Swindon employer: Zurich Insurance
Join our dynamic team in Swindon as a Life Claims Assessor, where you will not only make a meaningful impact on the lives of our customers but also enjoy a supportive work culture that prioritises employee growth and well-being. With flexible working options, a comprehensive benefits package including a generous pension scheme and private medical insurance, and a commitment to inclusivity, we ensure that every team member can thrive both personally and professionally in a global leader within the insurance industry.
